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  1. JDK
  2. JDK-4701198

Unable to specify tray for printing on HP Color Laserjet 4500

    XMLWordPrintable

    Details

    • Subcomponent:
      2d
    • Resolved In Build:
      01
    • CPU:
      x86
    • OS:
      windows_2000

      Backports

        Description



        Name: jk109818 Date: 06/12/2002


        FULL PRODUCT VERSION :
        java version "1.4.0"
        Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.0-b92)
        Java HotSpot(TM) Client VM (build 1.4.0-b92, mixed mode)

        FULL OPERATING SYSTEM VERSION : Microsoft Windows 2000
        [Version 5.00.2195]


        ADDITIONAL OPERATING SYSTEMS : Various other versions
        Windows



        EXTRA RELEVANT SYSTEM CONFIGURATION :
        Printer: HP Color Laserjet 4500
        Using the javax.print.* (JPS) classes.

        A DESCRIPTION OF THE PROBLEM :
        It's not possible to choose or use any tray other than the
        default tray on several printers. I can verify it with an
        HP Color Laserjet 4500. Some types of Kyocera seem to have
        the same problem.
        The problem seems to be that the driver uses 'device
        specific' bin numbers/names.

        Output from DeviceCapabilities / DC_BINS / DC_BINNAMES
        (Win32 API):

        Printer: [HP Color LaserJet 4500]
        - 15, 'Automatically Select'
        - 7, 'Auto Select'
        - 259, 'Tray 1'
        - 258, 'Tray 2'
        - 257, 'Tray 3'

        I suspect JPS ignores bin-numbers > 256.

        STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
        1. Use javax.print.ServiceUI.printDialog
        2. Choose the printer.
        3. In the Page Setup / Source combo-box the only choices
        are now:
        - Automatically Select
        - Form Source
        - Automatic Feeder

        EXPECTED VERSUS ACTUAL BEHAVIOR :
        Excpected (in that combobox) are:
        - Automatically Select
        - Form Source
        - Automatic Feeder
        - Tray 1
        - Tray 2
        - Tray 3

        This bug can be reproduced always.

        ---------- BEGIN SOURCE ----------
        import javax.print.*;
        import javax.print.attribute.*;

        public class TrayTest
        {
        public static void main(String[] args)
        {
        // Get a list of printservices.
        PrintService[] services =
        PrintServiceLookup.lookupPrintServices(
        DocFlavor.SERVICE_FORMATTED.PRINTABLE, null);
        // No special attributes requested.
        PrintRequestAttributeSet attributes
        = new HashPrintRequestAttributeSet();
        // Show a printDialog.
        PrintService service = ServiceUI.printDialog(null, 50, 50,
        services, null, null, attributes);
        System.exit(0);
        }
        }

        ---------- END SOURCE ----------

        CUSTOMER WORKAROUND :
        If you need JPS: None.
        Otherwise java.awt.print.PrinterJob.printDialog()
        (Review ID: 144511)
        ======================================================================

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                Assignee:
                jgodinez Jennifer Godinez (Inactive)
                Reporter:
                jkimsunw Jeffrey Kim (Inactive)
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