Name: gm110360 Date: 06/22/2003
FULL PRODUCT VERSION :
Java (TM) 2 Runtime Environment, Standard Edition (build 1.4.1_02-b06)
Java HotSpot(TM) Client VM (build 1.4.1_02-b06, mixed mode)
FULL OS VERSION :
Windows XP Service Pack 1 - version 5.1.2600
EXTRA RELEVANT SYSTEM CONFIGURATION :
Problem occuring on Hewlett Packard Pavilion t134a - using fresh image created from recovery partition, no other software installed
A DESCRIPTION OF THE PROBLEM :
When installing JRE 1.4.1_01 or 1.4.1_02 on a HP Pavilion t134a running Windows XP Service Pack 1 with no software installed other than that loaded when the PC is reimaged from the recovery partition, the installation of JRE freezes when the "Creating Java JAR files" pop-up message appears. Installation has to be stopped through the Task Manager. Unable to deinstall to reinstall JRE.
STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
Run j2re-1_4_1_02-windows-i586-i.exe or j2re-1_4_1_01-windows-i586-i.exe on PC described above. Happens every time for me.
EXPECTED VERSUS ACTUAL BEHAVIOR :
Install to complete without freezing.
Freeze as described above.
ERROR MESSAGES/STACK TRACES THAT OCCUR :
No error message.
This bug can be reproduced always.
CUSTOMER SUBMITTED WORKAROUND :
(Review ID: 186159)