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  1. JDK
  2. JDK-6578549

Java 6 RE Update 2 package crashes Internet Explorer 7

    Details

    • Type: Bug
    • Status: Resolved
    • Priority: P2
    • Resolution: Fixed
    • Affects Version/s: 6
    • Fix Version/s: 6u2
    • Component/s: deploy
    • Subcomponent:
    • Introduced In Version:
      6u2
    • Resolved In Build:
      b06
    • CPU:
      x86
    • OS:
      windows_2000, windows_xp

      Description

      FULL PRODUCT VERSION :
      JRE 6.0 update 2

      ADDITIONAL OS VERSION INFORMATION :
      Windows XP Home Edition SP2

      A DESCRIPTION OF THE PROBLEM :
      Recently installed comprehensive Java Standard Edition 1.6 Update 2 development kit with NetBeans 5.5.1. Immediately after installation Internet Explorer 7 would abort on startup (window would appear for a moment and then vanish).

      Prior to this event, JRE 6.0 Update 1 and JDK 6.0 with Netbeans 5.5 were installed and there were no problems.


      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      Install Internet Explorer version Version 7.0.5730.11
      Install Java Runtime Environment 6 Update 2 package.


      EXPECTED VERSUS ACTUAL BEHAVIOR :
      EXPECTED -
      Internet Explorer 7 would open and function normally.
      ACTUAL -
      Internet Explorer 7 will fail to open or start to open momentarily (a partial blank window will apper) and then vanish. Rebooting or reinstalling IE7 will not improve the situation.

      ERROR MESSAGES/STACK TRACES THAT OCCUR :
      No error messages. IE7 would not reach a point of functioning in an accessible manner.

      REPRODUCIBILITY :
      This bug can be reproduced always.

      CUSTOMER SUBMITTED WORKAROUND :
      Deleting the JDK 6 Update 2 and Netbeans 5.5.1 had no effect. Uninstalling and reinstalling IE7 did not cause IE7 to recover normal performance.

      I was able to isolate the problem to an add-on in IE7 by finally being able to start IE7 without add-ons (to get this option on IE7 right click on the IE7 desktop icon). This confirmed to me that IE7 was being interfered with by an add-on.

      I was able to isolate the problem to the Java RE and permanently restore full functionality to IE7 by uninstalling the Java Runtime Environment 6 Update 2. I currently have normal function of IE7 under Java Runtime Envronment 6 Update 1. I was able to duplicate the problem by doing a test reinstall and uninstall of Java Runtime Envrionment 6 Update 2.

      I suspect the problem has to do with changes in the Sun Java Console add-on (or some other add-on) for Internet Explorer that were made in the Java Runtime Environment 6 Update 2.

      I strongly suspect that I am not the only party with this problem.

      Release Regression From : 6u1
      The above release value was the last known release where this
      bug was not reproducible. Since then there has been a regression.

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              • Assignee:
                ccheung Calvin Cheung
                Reporter:
                ndcosta Nelson Dcosta
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                • Created:
                  Updated:
                  Resolved:
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