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  1. JDK
  2. JDK-6637816

If there is an install failure, "Open Java Help in Internet Explorer" does not work.

    Details

    • Type: Bug
    • Status: Closed
    • Priority: P4
    • Resolution: Duplicate
    • Affects Version/s: 6u10
    • Fix Version/s: None
    • Component/s: install
    • Labels:
      None
    • Subcomponent:
    • CPU:
      x86
    • OS:
      windows_xp

      Description

      If there is an install failure, "Open Java Help in Internet Explorer" does not work.

      ###@###.### reports:
      Install failed with "Error 1772. There is a problem with this windows installer package. A program run as part of the setup did not finish as expected. Contact your support personel or package vendor." (The cause is not the subject of this defect.)
      Changes get rolled back and then "Installation failed dialog was shown" with "Open Java Help in Internet Explorer" checked.
      However, clicking on Finish button neither started IE nor opened page in Firefox (which is my default browser and i had 1 window opened).

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              • Assignee:
                jqzuo Jennifer Zuo (Inactive)
                Reporter:
                cgruszka Chris Gruszka (Inactive)
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                Dates

                • Created:
                  Updated:
                  Resolved:
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