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  1. JDK
  2. JDK-6730478

The testvm.xml is failing after 6u6 jre installation on vista

    Details

    • Type: Bug
    • Status: Closed
    • Priority: P1
    • Resolution: Cannot Reproduce
    • Affects Version/s: 6u7
    • Fix Version/s: 6u7
    • Component/s: install
    • Labels:
      None
    • Subcomponent:
    • CPU:
      x86
    • OS:
      windows

      Description

      From Cathy Horton

      "
      HP is installing Java SE 6U6 on Windows Vista Ultimate, 32 bit using IE 7.

      The log says installation complete.
      He then tests his installation with:
          http://java.com/en/download/help/testvm.xml,

      he sees the orange java icon replaced by the red x. Never sees the dancing duke

      I've also attached the java console he had open during one installation where it shows
      a class not found.

      I could not reproduce the problem running 6U6, Windows Vista Ultimate, 64-bit with IE 7 (32-bit) -
      saw the dancing duke.

      I did get the orange logo followed by red X when I used IE 7 64-bit (understandably since we do not
      have a 64-bit JRE).

      He is using remote desktop so asked him to verify what IE 7 version he is running (32 or 64 bit).
      I realize this may not be an installer issue but thought I'd get your suggestion on what could be up
      with his environment.

      "

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            • Assignee:
              jqzuo Jennifer Zuo (Inactive)
              Reporter:
              jqzuo Jennifer Zuo (Inactive)
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              • Created:
                Updated:
                Resolved:
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