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  1. JDK
  2. JDK-6921935

Java Runtime Error (EXCEPTION_ACCESS_VIOLATION) in [mshtml.dll+0x249889]

    Details

    • Subcomponent:
    • Resolved In Build:
      b02
    • CPU:
      generic, x86
    • OS:
      solaris_2.5.1, solaris_8, windows_2000, windows_xp, windows_vista, windows_7

      Backports

        Description

        FULL PRODUCT VERSION :
        JRE version: 6.0_15-b03

        ADDITIONAL OS VERSION INFORMATION :
        Java VM: Java HotSpot(TM) Client VM (14.1-b02 mixed mode windows-x86 )

        A DESCRIPTION OF THE PROBLEM :
        Problematic frame:
        C [mshtml.dll+0x249889]


        ERROR MESSAGES/STACK TRACES THAT OCCUR :
        #
        # A fatal error has been detected by the Java Runtime Environment:
        #
        # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x3dc69889, pid=1680, tid=3924
        #
        # JRE version: 6.0_15-b03
        # Java VM: Java HotSpot(TM) Client VM (14.1-b02 mixed mode windows-x86 )
        # Problematic frame:
        # C [mshtml.dll+0x249889]
        #
        # If you would like to submit a bug report, please visit:
        # http://java.sun.com/webapps/bugreport/crash.jsp
        # The crash happened outside the Java Virtual Machine in native code.
        # See problematic frame for where to report the bug.
        #

        --------------- T H R E A D ---------------

        Current thread (0x0996f800): JavaThread "Thread-2" [_thread_in_native, id=3924, stack(0x1a810000,0x1a910000)]

        siginfo: ExceptionCode=0xc0000005, reading address 0x000000f0

        Registers:
        EAX=0x00000000, EBX=0x00000000, ECX=0x00000032, EDX=0x12186bb0
        ESP=0x1a90f724, EBP=0x1a90f73c, ESI=0x0431dec0, EDI=0x7c8097e0
        EIP=0x3dc69889, EFLAGS=0x00010246

          Top of Stack: (sp=0x1a90f724)
        0x1a90f724: 00000000 0431dec0 1217f5e8 3db20730
        0x1a90f734: 0431dec0 00000000 1a90f750 3db1de89
        0x1a90f744: 0431dec0 0996f800 08e4a790 1a90f760
        0x1a90f754: 3dafa616 0431dec0 1217f5e8 1a90f7ac
        0x1a90f764: 6d4130be 08e4a790 09b49e27 0996f910
        0x1a90f774: 1a90f7b4 08e4a790 00000000 00000010
        0x1a90f784: 100a4530 00000000 1a90f78c 00000000
        0x1a90f794: 1a90f7c0 12186bb0 00000000 1217f5e8

        Instructions: (pc=0x3dc69889)
        0x3dc69879: 14 eb f4 3d 8b 3d b8 13 a2 3d 8b f1 ff d7 33 db
        0x3dc69889: 39 98 f0 00 00 00 74 1f ff 35 14 eb f4 3d ff d7


        Stack: [0x1a810000,0x1a910000], sp=0x1a90f724, free space=1021k
        Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
        C [mshtml.dll+0x249889]
        C [mshtml.dll+0xfde89]
        C [mshtml.dll+0xda616]
        C [jp2iexp.dll+0x30be]
        j sun.plugin2.main.server.IExplorerPlugin.javaScriptReleaseObject(Lsun/plugin2/liveconnect/BrowserSideObject;)V+4
        j sun.plugin2.main.server.LiveConnectSupport$PerPluginInfo.releaseAllObjects()V+34
        j sun.plugin2.main.server.LiveConnectSupport.shutdown(I)V+42
        j sun.plugin2.main.server.JVMInstance.unregisterApplet(I)V+63
        j sun.plugin2.main.server.JVMInstance.dispose()V+67
        j sun.plugin2.main.server.JVMInstance.access$2600(Lsun/plugin2/main/server/JVMInstance;)V+1
        j sun.plugin2.main.server.JVMInstance$Listener.jvmExited(Lsun/plugin2/jvm/JVMLauncher;)V+86
        j sun.plugin2.jvm.JVMLauncher.fireJVMExited()V+31
        j sun.plugin2.jvm.JVMLauncher.access$300(Lsun/plugin2/jvm/JVMLauncher;)V+1
        j sun.plugin2.jvm.JVMLauncher$JVMWatcher.run()V+50
        j java.lang.Thread.run()V+11
        v ~StubRoutines::call_stub
        V [jvm.dll+0xecfac]
        V [jvm.dll+0x1741d1]
        V [jvm.dll+0xed177]
        V [jvm.dll+0xed1ed]
        V [jvm.dll+0x1162a0]
        V [jvm.dll+0x1d03a4]
        V [jvm.dll+0x173e4c]
        C [MSVCR71.dll+0x9565]
        C [kernel32.dll+0xb729]

        Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
        j sun.plugin2.main.server.IExplorerPlugin.iUnknownRelease(J)V+0
        j sun.plugin2.main.server.IExplorerPlugin.javaScriptReleaseObject(Lsun/plugin2/liveconnect/BrowserSideObject;)V+4
        j sun.plugin2.main.server.LiveConnectSupport$PerPluginInfo.releaseAllObjects()V+34
        j sun.plugin2.main.server.LiveConnectSupport.shutdown(I)V+42
        j sun.plugin2.main.server.JVMInstance.unregisterApplet(I)V+63
        j sun.plugin2.main.server.JVMInstance.dispose()V+67
        j sun.plugin2.main.server.JVMInstance.access$2600(Lsun/plugin2/main/server/JVMInstance;)V+1
        j sun.plugin2.main.server.JVMInstance$Listener.jvmExited(Lsun/plugin2/jvm/JVMLauncher;)V+86
        j sun.plugin2.jvm.JVMLauncher.fireJVMExited()V+31
        j sun.plugin2.jvm.JVMLauncher.access$300(Lsun/plugin2/jvm/JVMLauncher;)V+1
        j sun.plugin2.jvm.JVMLauncher$JVMWatcher.run()V+50
        j java.lang.Thread.run()V+11
        v ~StubRoutines::call_stub

        --------------- P R O C E S S ---------------

        Java Threads: ( => current thread )
        =>0x0996f800 JavaThread "Thread-2" [_thread_in_native, id=3924, stack(0x1a810000,0x1a910000)]
          0x09947800 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=5936, stack(0x0c140000,0x0c240000)]
          0x09903c00 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=6960, stack(0x0bf40000,0x0c040000)]
          0x098fdc00 JavaThread "CompilerThread0" daemon [_thread_blocked, id=7400, stack(0x0be40000,0x0bf40000)]
          0x098fc400 JavaThread "Attach Listener" daemon [_thread_blocked, id=6924, stack(0x096c0000,0x097c0000)]
          0x098fb000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=5804, stack(0x074e0000,0x075e0000)]
          0x098eb000 JavaThread "Finalizer" daemon [_thread_blocked, id=8172, stack(0x0bd40000,0x0be40000)]
          0x098e6800 JavaThread "Reference Handler" daemon [_thread_blocked, id=8168, stack(0x0bc40000,0x0bd40000)]
          0x00d4a000 JavaThread "main" [_thread_in_native, id=7656, stack(0x018f0000,0x01af0000)]

        Other Threads:
          0x098e3800 VMThread [stack: 0x0bb40000,0x0bc40000] [id=7596]
          0x09905c00 WatcherThread [stack: 0x0c040000,0x0c140000] [id=7452]

        VM state:not at safepoint (normal execution)

        VM Mutex/Monitor currently owned by a thread: None

        Heap
         def new generation total 960K, used 674K [0x10010000, 0x10110000, 0x10280000)
          eden space 896K, 68% used [0x10010000, 0x100a8be0, 0x100f0000)
          from space 64K, 100% used [0x10100000, 0x10110000, 0x10110000)
          to space 64K, 0% used [0x100f0000, 0x100f0000, 0x10100000)
         tenured generation total 4096K, used 251K [0x10280000, 0x10680000, 0x12010000)
           the space 4096K, 6% used [0x10280000, 0x102bee08, 0x102bf000, 0x10680000)
         compacting perm gen total 12288K, used 3851K [0x12010000, 0x12c10000, 0x16010000)
           the space 12288K, 31% used [0x12010000, 0x123d2f68, 0x123d3000, 0x12c10000)
        No shared spaces configured.

        Dynamic libraries:
        0x00400000 - 0x0049c000 C:\Program Files\Internet Explorer\iexplore.exe
        0x7c900000 - 0x7c9b2000 C:\WINDOWS\system32\ntdll.dll
        0x7c800000 - 0x7c8f6000 C:\WINDOWS\system32\kernel32.dll
        0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
        0x77e70000 - 0x77f02000 C:\WINDOWS\system32\RPCRT4.dll
        0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
        0x7e410000 - 0x7e4a1000 C:\WINDOWS\system32\USER32.dll
        0x77f10000 - 0x77f59000 C:\WINDOWS\system32\GDI32.dll
        0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll
        0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
        0x7c9c0000 - 0x7d1d7000 C:\WINDOWS\system32\SHELL32.dll
        0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll
        0x3dfd0000 - 0x3e1b8000 C:\WINDOWS\system32\iertutil.dll
        0x78130000 - 0x78262000 C:\WINDOWS\system32\urlmon.dll
        0x77120000 - 0x771ab000 C:\WINDOWS\system32\OLEAUT32.dll
        0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL
        0x629c0000 - 0x629c9000 C:\WINDOWS\system32\LPK.DLL
        0x74d90000 - 0x74dfb000 C:\WINDOWS\system32\USP10.dll
        0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
        0x5d090000 - 0x5d12a000 C:\WINDOWS\system32\comctl32.dll
        0x3e1c0000 - 0x3ec52000 C:\WINDOWS\system32\IEFRAME.dll
        0x763b0000 - 0x763f9000 C:\WINDOWS\system32\comdlg32.dll
        0x451f0000 - 0x451f6000 C:\Program Files\Internet Explorer\xpshims.dll
        0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll
        0x74720000 - 0x7476c000 C:\WINDOWS\system32\MSCTF.dll
        0x60000000 - 0x60005000 C:\Program Files\Real\RealPlayer\rpchromebrowserrecordhelper.dll
        0x7c340000 - 0x7c396000 C:\WINDOWS\system32\MSVCR71.dll
        0x10000000 - 0x10004000 C:\Program Files\Unlocker\UnlockerHook.dll
        0x00d50000 - 0x00d56000 c:\PROGRA~1\mcafee\SITEAD~1\saHook.dll
        0x671e0000 - 0x671ed000 C:\Program Files\Support.com\bin\sdchook.dll
        0x67c70000 - 0x67cbc000 C:\Program Files\Support.com\bin\FULLSOFT.DLL
        0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll
        0x01620000 - 0x018e5000 C:\WINDOWS\system32\xpsp2res.dll
        0x76fd0000 - 0x7704f000 C:\WINDOWS\system32\CLBCATQ.DLL
        0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
        0x439b0000 - 0x439f0000 C:\Program Files\Internet Explorer\ieproxy.dll
        0x77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll
        0x3d930000 - 0x3da16000 C:\WINDOWS\system32\WININET.dll
        0x01e20000 - 0x01e29000 C:\WINDOWS\system32\Normaliz.dll
        0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\ws2_32.dll
        0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll
        0x71a50000 - 0x71a8f000 C:\WINDOWS\System32\mswsock.dll
        0x77b40000 - 0x77b62000 C:\WINDOWS\system32\appHelp.dll
        0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
        0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
        0x75cf0000 - 0x75d81000 C:\WINDOWS\system32\MLANG.dll
        0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime
        0x02940000 - 0x02975000 c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
        0x029a0000 - 0x02a03000 c:\PROGRA~1\mcafee\SITEAD~1\mcbrwctl.dll
        0x708f0000 - 0x70903000 C:\WINDOWS\system32\asycfilt.dll
        0x69400000 - 0x69411000 c:\PROGRA~1\mcafee\SITEAD~1\MCSACO~1.DLL
        0x7d1e0000 - 0x7d49c000 C:\WINDOWS\system32\msi.dll
        0x03570000 - 0x03587000 C:\Program Files\comcasttb\comcastdx.dll
        0x74980000 - 0x74a94000 C:\WINDOWS\system32\msxml3.dll
        0x38a70000 - 0x38a7c000 C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
        0x03ab0000 - 0x03b4b000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll
        0x03b70000 - 0x03bfc000 C:\Program Files\comcasttb\comcasttb.dll
        0x4ec50000 - 0x4edf6000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.5581_x-ww_dfbc4fc4\gdiplus.dll
        0x74c80000 - 0x74cac000 C:\WINDOWS\system32\OLEACC.dll
        0x76080000 - 0x760e5000 C:\WINDOWS\system32\MSVCP60.dll
        0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
        0x3da20000 - 0x3dfcd000 C:\WINDOWS\system32\mshtml.dll
        0x03c50000 - 0x03c79000 C:\WINDOWS\system32\msls31.dll
        0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL
        0x72ea0000 - 0x72f0f000 C:\WINDOWS\system32\ieapfltr.dll
        0x77a80000 - 0x77b15000 C:\WINDOWS\system32\CRYPT32.dll
        0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll
        0x04380000 - 0x04463000 C:\PROGRA~1\Yahoo!\Companion\Installs\cpn3\yt.dll
        0x71ad0000 - 0x71ad9000 C:\WINDOWS\system32\WSOCK32.dll
        0x76c90000 - 0x76cb8000 C:\WINDOWS\system32\imagehlp.dll
        0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll
        0x76380000 - 0x76385000 C:\WINDOWS\system32\MSIMG32.dll
        0x76d60000 - 0x76d79000 C:\WINDOWS\system32\iphlpapi.dll
        0x5b860000 - 0x5b8b5000 C:\WINDOWS\system32\NETAPI32.dll
        0x76ee0000 - 0x76f1c000 C:\WINDOWS\system32\RASAPI32.dll
        0x76e90000 - 0x76ea2000 C:\WINDOWS\system32\rasman.dll
        0x76eb0000 - 0x76edf000 C:\WINDOWS\system32\TAPI32.dll
        0x76e80000 - 0x76e8e000 C:\WINDOWS\system32\rtutils.dll
        0x77c70000 - 0x77c94000 C:\WINDOWS\system32\msv1_0.dll
        0x68000000 - 0x68036000 C:\WINDOWS\system32\rsaenh.dll
        0x769c0000 - 0x76a74000 C:\WINDOWS\system32\USERENV.dll
        0x722b0000 - 0x722b5000 C:\WINDOWS\system32\sensapi.dll
        0x7e720000 - 0x7e7d0000 C:\WINDOWS\system32\SXS.DLL
        0x047c0000 - 0x04841000 C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
        0x04c30000 - 0x04ce7000 C:\Program Files\eBay\eBay Toolbar2\siteUS-Y.dll
        0x04d10000 - 0x04d1f000 C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
        0x76360000 - 0x76370000 C:\WINDOWS\system32\WINSTA.dll
        0x04d80000 - 0x04d91000 C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
        0x7c420000 - 0x7c4a7000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCP80.dll
        0x04db0000 - 0x04dc0000 C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
        0x04dd0000 - 0x04ee0000 C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
        0x59a60000 - 0x59b01000 C:\WINDOWS\system32\dbghelp.dll
        0x05110000 - 0x05279000 C:\Program Files\Skype\Toolbars\Shared\SPhoneParser.dll
        0x06300000 - 0x063d5000 C:\PROGRA~1\SPYBOT~1\SDHelper.dll
        0x5edd0000 - 0x5ede7000 C:\WINDOWS\system32\olepro32.dll
        0x064f0000 - 0x06572000 C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
        0x7c3a0000 - 0x7c41b000 C:\WINDOWS\system32\MSVCP71.dll
        0x06590000 - 0x0690f000 c:\program files\google\googletoolbar2.dll
        0x76c30000 - 0x76c5e000 C:\WINDOWS\system32\WINTRUST.dll
        0x06940000 - 0x069ff000 C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
        0x472b0000 - 0x47337000 C:\Program Files\Windows Live Toolbar\msntb.dll
        0x06a30000 - 0x06a36000 C:\Program Files\Windows Live Toolbar\en-us\mtbres.dll.mui
        0x06a40000 - 0x06a4a000 C:\Program Files\Windows Live Toolbar\mtbres.dll
        0x6d440000 - 0x6d44c000 C:\Program Files\Java\jre6\bin\jp2ssv.dll
        0x6dae0000 - 0x6daf2000 C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
        0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
        0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll
        0x06a80000 - 0x06aac000 C:\PROGRA~1\Yahoo!\Companion\Installs\cpn3\YTSingleInstance.dll
        0x71d40000 - 0x71d5b000 C:\WINDOWS\system32\actxprxy.dll
        0x63380000 - 0x63434000 C:\WINDOWS\system32\jscript.dll
        0x746f0000 - 0x7471a000 C:\WINDOWS\system32\msimtf.dll
        0x63000000 - 0x63057000 C:\PROGRA~1\Yahoo!\Companion\Installs\cpn3\YTBM.dll
        0x01120000 - 0x01150000 C:\PROGRA~1\Yahoo!\Companion\Installs\cpn3\YTNavAssist.dll
        0x01160000 - 0x01180000 C:\PROGRA~1\Yahoo!\Companion\Installs\cpn3\YCAPlugin.dll
        0x767f0000 - 0x76817000 C:\WINDOWS\system32\schannel.dll
        0x68100000 - 0x68126000 C:\WINDOWS\system32\dssenh.dll
        0x75e60000 - 0x75e73000 C:\WINDOWS\system32\cryptnet.dll
        0x4d4f0000 - 0x4d549000 C:\WINDOWS\system32\WINHTTP.dll
        0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
        0x77690000 - 0x776b1000 C:\WINDOWS\system32\NTMARTA.DLL
        0x71bf0000 - 0x71c03000 C:\WINDOWS\system32\SAMLIB.dll
        0x6d410000 - 0x6d42c000 C:\Program Files\Java\jre6\bin\jp2iexp.dll
        0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll
        0x6d800000 - 0x6da8b000 C:\PROGRA~1\Java\jre6\bin\client\jvm.dll
        0x6d7b0000 - 0x6d7bc000 C:\PROGRA~1\Java\jre6\bin\verify.dll
        0x6d330000 - 0x6d34f000 C:\PROGRA~1\Java\jre6\bin\java.dll
        0x6d290000 - 0x6d298000 C:\PROGRA~1\Java\jre6\bin\hpi.dll
        0x6d7f0000 - 0x6d7ff000 C:\PROGRA~1\Java\jre6\bin\zip.dll

        VM Arguments:
        jvm_args: -Xbootclasspath/a:C:\PROGRA~1\Java\jre6\lib\deploy.jar;C:\PROGRA~1\Java\jre6\lib\javaws.jar;C:\PROGRA~1\Java\jre6\lib\plugin.jar -Xmx32m -Djava.awt.headless=true -Dkernel.background.download=false -Dkernel.download.dialog=false -XX:MaxDirectMemorySize=64m
        java_command: <unknown>
        Launcher Type: generic

        Environment Variables:
        CLASSPATH=.;C:\Program Files\Java\jre6\lib\ext\QTJava.zip
        PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\wbem;C:\Program Files\QuickTime\QTSystem;C:\Program Files\QuickTime\QTSystemUSERNAME=gbredehoeft
        OS=Windows_NT
        PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 1, GenuineIntel



        --------------- S Y S T E M ---------------

        OS: Windows XP Build 2600 Service Pack 3

        CPU:total 1 (1 cores per cpu, 1 threads per core) family 15 model 4 stepping 1, cmov, cx8, fxsr, mmx, sse, sse2, sse3

        Memory: 4k page, physical 522224k(68612k free), swap 1787388k(243508k free)

        vm_info: Java HotSpot(TM) Client VM (14.1-b02) for windows-x86 JRE (1.6.0_15-b03), built on Jul 25 2009 01:22:46 by "java_re" with MS VC++ 7.1

        time: Wed Aug 26 22:09:56 2009
        elapsed time: 1116 seconds



        REPRODUCIBILITY :
        This bug can be reproduced often.

        SUPPORT :
        YES

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                • Assignee:
                  henryjen Henry Jen
                  Reporter:
                  igor Igor Nekrestyanov (Inactive)
                • Votes:
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                  Watchers:
                  5 Start watching this issue

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                  • Created:
                    Updated:
                    Resolved:
                    Imported:
                    Indexed: