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  1. JDK
  2. JDK-7033278

After seeing our custom Files in Use dialog during UNINSTALL and cancelling, I can't uninstall

    Details

    • Type: Bug
    • Status: Closed
    • Priority: P3
    • Resolution: Duplicate
    • Affects Version/s: 6u10
    • Fix Version/s: 8
    • Component/s: install
    • Labels:
    • Subcomponent:
    • Introduced In Version:
    • CPU:
      x86
    • OS:
      windows_xp

      Description

      No JREs or JDKs installed
      1. Install JDK 7 b137
      (http://j2se.east.sun.com/arc/ds_build/1.7.0/nightly/2011-03-31/windows-i586/jdk-7-ea-bin-b137-windows-i586-31_mar_2011.exe)
      include public JRE and JavaDB
      2. Uninstall JavaDB 10.6.2.1
      3. Uninstall JDK 7
      4. Try to uninstall JRE 7
      I probably launched IE 7 after clicking uninstall.

      Expected:
      Not to see an option to {uninstall) later

      Actual:
      I didn't see the Windows Installer files in use Cancel-Retry-Ignore dialog.
      I saw our Files in Use dialog offering to install later.
      I cancelled and did't select later.

      5. Closed IE
      6. Try to uninstall JRE 7

      Expected:
      It would uninstall.

      Actual:
      Fails to remove silently.
      Log contains
      Action ended 16:35:43: CheckFIUCancel. Return value 2.
      and
      MSI (s) (60:84) [16:35:43:426]: Product: Java(TM) 7 -- Removal failed.
      MSI (s) (60:84) [16:35:43:436]: Windows Installer removed the product. Product Name: Java(TM) 7. Product Version: 7.0.0. Product Language: 1033. Removal success or error status: 1602.
      I am Ok deferring this, it is not readily happening and while it needs investigation it does not appear to be a frequent case.

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            • Assignee:
              xiaofeya Xiaofeng Yang
              Reporter:
              cgruszka Chris Gruszka (Inactive)
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              Dates

              • Created:
                Updated:
                Resolved:
                Imported:
                Indexed: