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  1. JDK
  2. JDK-7064004

EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d166ae0, pid=6456, tid=7064

    Details

    • Type: Bug
    • Status: Closed
    • Priority: P3
    • Resolution: Cannot Reproduce
    • Affects Version/s: 6u26
    • Fix Version/s: None
    • Component/s: client-libs
    • Labels:
    • Subcomponent:
      2d
    • CPU:
      x86
    • OS:
      windows_xp

      Description

      FULL PRODUCT VERSION :
      java version "1.6.0_20"
      Java(TM) SE Runtime Environment (build 1.6.0_20-b02)


      ADDITIONAL OS VERSION INFORMATION :
      Microsoft Windows XP [Version 5.1.2600]


      EXTRA RELEVANT SYSTEM CONFIGURATION :
      NVIDIA Quadro FX 160M
      NVIDIA Quadro FX 770M
      NVIDIA Quadro FX 1700
      NVIDIA Quadro FX 1800
      NVIDIA Quadro FX 4800
      NVIDIA Quadro NVS 295

      A DESCRIPTION OF THE PROBLEM :
      A VM crash is seen when returning from a screen saver. This appears to be seen by users on Microsoft Windows XP (32-bit & 64-bit) running Java 6 update 20 & later. We've verified that Java 6 update 14 & 17 did not cause the VM to crash. We've only seen the crash with NVIDIA display cards. We tried updating to the latest display drivers from NVIDIA but this did not resolve the issue.

      REGRESSION. Last worked in version 6u26

      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      1) Running an Eclipse based application utilizing the Swing-SWT bridge.
      2) Wait for screen saver to become active or lock system (Windows-L shortcut)
      3) Wait 20-30 seconds for monitor to power down
      4) Control-Alt-Del to log back in (password required)


      EXPECTED VERSUS ACTUAL BEHAVIOR :
      EXPECTED -
      The VM should not crash.
      ACTUAL -
      The Java VM occasionally crashes upon coming back from the screen saver.

      ERROR MESSAGES/STACK TRACES THAT OCCUR :
      #
      # A fatal error has been detected by the Java Runtime Environment:
      #
      # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d166ae0, pid=6456, tid=7064
      #
      # JRE version: 6.0_20-b02
      # Java VM: Java HotSpot(TM) Client VM (16.3-b01 mixed mode windows-x86 )
      # Problematic frame:
      # C [awt.dll+0xb6ae0]
      #
      # If you would like to submit a bug report, please visit:
      # http://java.sun.com/webapps/bugreport/crash.jsp
      # The crash happened outside the Java Virtual Machine in native code.
      # See problematic frame for where to report the bug.
      #

      --------------- T H R E A D ---------------

      Current thread (0x2bff1400): JavaThread "AWT-Windows" daemon [_thread_in_native, id=7064, stack(0x2cd30000,0x2ce30000)]

      siginfo: ExceptionCode=0xc0000005, reading address 0x00000000

      Registers:
      EAX=0x2ce2f7f4, EBX=0x2c2fad40, ECX=0x0000024e, EDX=0x00000180
      ESP=0x2ce2f7dc, EBP=0x2ce2f988, ESI=0x00000000, EDI=0x00000180
      EIP=0x6d166ae0, EFLAGS=0x00010202

        Top of Stack: (sp=0x2ce2f7dc)
      0x2ce2f7dc: 2ce2f7f4 00001000 00000208 2be5bd00
      0x2ce2f7ec: 0000020e 00000001 00000208 6d15ed0b
      0x2ce2f7fc: 00000000 2c310f40 00000000 2be5bd00
      0x2ce2f80c: 2ce2f7f4 2ce2f988 0000023b 00000208
      0x2ce2f81c: 2be5bd00 6d1626cf 44020000 440ec000
      0x2ce2f82c: 00000208 0000023b 2c310f2c 6d163191
      0x2ce2f83c: 6d16362d 00000000 0000020c 00000208
      0x2ce2f84c: 0000020e 00009824 2bff1510 00000001

      Instructions: (pc=0x6d166ae0)
      0x6d166ad0: 05 00 20 00 00 50 c1 e2 05 8d 44 24 14 50 8b fa
      0x6d166ae0: 8b 16 57 c1 e1 05 51 56 ff 52 2c 85 c0 0f 8c 93


      Stack: [0x2cd30000,0x2ce30000], sp=0x2ce2f7dc, free space=3fd2ce2f310k
      Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
      C [awt.dll+0xb6ae0]
      C [awt.dll+0x9c6ec]
      C [USER32.dll+0x8734]
      C [USER32.dll+0x8816]
      C [USER32.dll+0x18ea0]
      C [USER32.dll+0x18eec]
      C [ntdll.dll+0xe473]
      C [USER32.dll+0x9402]

      Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
      j sun.awt.windows.WToolkit.eventLoop()V+0
      j sun.awt.windows.WToolkit.run()V+77
      j java.lang.Thread.run()V+11
      v ~StubRoutines::call_stub

      --------------- P R O C E S S ---------------

      Java Threads: ( => current thread )
        0x2c3de400 JavaThread "Swing-Shell" daemon [_thread_blocked, id=3152, stack(0x301d0000,0x302d0000)]
        0x2c289400 JavaThread "Worker-4" [_thread_blocked, id=7608, stack(0x2d0e0000,0x2d1e0000)]
        0x2c21d400 JavaThread "HealthSysTrayIndicator" [_thread_in_native, id=7024, stack(0x2f580000,0x2f680000)]
        0x2bfb4800 JavaThread "Timer-0" daemon [_thread_blocked, id=6728, stack(0x2f480000,0x2f580000)]
        0x2c4c3400 JavaThread "21266064@qtp-8660157-1 - Acceptor0 SelectChannelConnector@localhost:8999" [_thread_in_native, id=6724, stack(0x2f380000,0x2f480000)]
        0x2c071800 JavaThread "13158830@qtp-8660157-0" [_thread_blocked, id=6720, stack(0x2f280000,0x2f380000)]
        0x2bf18800 JavaThread "Worker-3" [_thread_blocked, id=6716, stack(0x2f180000,0x2f280000)]
        0x2c4c3c00 JavaThread "D3D Screen Updater" daemon [_thread_blocked, id=6712, stack(0x2f020000,0x2f120000)]
        0x2b64b400 JavaThread "TimerQueue" daemon [_thread_blocked, id=6708, stack(0x2ef10000,0x2f010000)]
        0x2b6cc400 JavaThread "Worker-2" [_thread_blocked, id=6704, stack(0x2ee10000,0x2ef10000)]
        0x2bfa9400 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=8052, stack(0x2dd80000,0x2de80000)]
        0x2c009400 JavaThread "AWT-Shutdown" [_thread_blocked, id=8060, stack(0x2dc80000,0x2dd80000)]
        0x2be94c00 JavaThread "MultiThreadedHttpConnectionManager cleanup" daemon [_thread_blocked, id=7048, stack(0x2e1a0000,0x2e2a0000)]
        0x2bd91400 JavaThread "Worker-1" [_thread_in_native, id=6992, stack(0x2dfa0000,0x2e0a0000)]
      =>0x2bff1400 JavaThread "AWT-Windows" daemon [_thread_in_native, id=7064, stack(0x2cd30000,0x2ce30000)]
        0x2be35400 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=6996, stack(0x2cb30000,0x2cc30000)]
        0x2bdeb800 JavaThread "Worker-0" [_thread_blocked, id=7280, stack(0x2ca30000,0x2cb30000)]
        0x2c1ff400 JavaThread "Bundle File Closer" daemon [_thread_blocked, id=6536, stack(0x2c930000,0x2ca30000)]
        0x2b612000 JavaThread "Framework Event Dispatcher" daemon [_thread_blocked, id=7276, stack(0x2bb20000,0x2bc20000)]
        0x2b5ea400 JavaThread "Start Level Event Dispatcher" daemon [_thread_blocked, id=7012, stack(0x2b980000,0x2ba80000)]
        0x2b5f9400 JavaThread "State Data Manager" daemon [_thread_blocked, id=6596, stack(0x2b880000,0x2b980000)]
        0x2acb1000 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=6416, stack(0x2b320000,0x2b420000)]
        0x2acab400 JavaThread "CompilerThread0" daemon [_thread_blocked, id=6420, stack(0x2b220000,0x2b320000)]
        0x2aca9c00 JavaThread "Attach Listener" daemon [_thread_blocked, id=6464, stack(0x2b120000,0x2b220000)]
        0x2aca8400 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=6460, stack(0x2b020000,0x2b120000)]
        0x2ac98000 JavaThread "Finalizer" daemon [_thread_blocked, id=6428, stack(0x2af20000,0x2b020000)]
        0x2ac93400 JavaThread "Reference Handler" daemon [_thread_blocked, id=6436, stack(0x2ae20000,0x2af20000)]
        0x008f7000 JavaThread "main" [_thread_in_Java, id=6452, stack(0x00030000,0x00130000)]

      Other Threads:
        0x2ac90800 VMThread [stack: 0x2ad20000,0x2ae20000] [id=6432]
        0x2acbc000 WatcherThread [stack: 0x2b420000,0x2b520000] [id=6472]

      VM state:not at safepoint (normal execution)

      VM Mutex/Monitor currently owned by a thread: None

      Heap
       def new generation total 41600K, used 37499K [0x029d0000, 0x056f0000, 0x0d470000)
        eden space 36992K, 93% used [0x029d0000, 0x04b6f230, 0x04df0000)
        from space 4608K, 66% used [0x05270000, 0x0556fa48, 0x056f0000)
        to space 4608K, 0% used [0x04df0000, 0x04df0000, 0x05270000)
       tenured generation total 92256K, used 55352K [0x0d470000, 0x12e88000, 0x229d0000)
         the space 92256K, 59% used [0x0d470000, 0x10a7e288, 0x10a7e400, 0x12e88000)
       compacting perm gen total 47360K, used 47191K [0x229d0000, 0x25810000, 0x2a9d0000)
         the space 47360K, 99% used [0x229d0000, 0x257e5f90, 0x257e6000, 0x25810000)
      No shared spaces configured.

      Dynamic libraries:
      0x00400000 - 0x0040e000 C:\SIEMEN~1\tc\83\4tier\tcroot\portal\Teamcenter.exe
      0x7c900000 - 0x7c9b2000 C:\WINDOWS\system32\ntdll.dll
      0x7c800000 - 0x7c8f6000 C:\WINDOWS\system32\kernel32.dll
      0x7e410000 - 0x7e4a1000 C:\WINDOWS\system32\USER32.dll
      0x77f10000 - 0x77f59000 C:\WINDOWS\system32\GDI32.dll
      0x5d090000 - 0x5d12a000 C:\WINDOWS\system32\COMCTL32.dll
      0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
      0x77e70000 - 0x77f03000 C:\WINDOWS\system32\RPCRT4.dll
      0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
      0x77c10000 - 0x77c68000 C:\WINDOWS\system32\MSVCRT.dll
      0x72000000 - 0x72014000 C:\SIEMEN~1\tc\83\4tier\tcroot\portal\plugins\org.eclipse.equinox.launcher.win32.win32.x86_1.0.200.v20090519\eclipse_1206.dll
      0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll
      0x6d8b0000 - 0x6db47000 C:\SIEMEN~1\tc\83\4tier\tcroot\portal\jre\bin\client\jvm.dll
      0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll
      0x7c340000 - 0x7c396000 C:\WINDOWS\system32\MSVCR71.dll
      0x6d860000 - 0x6d86c000 C:\SIEMEN~1\tc\83\4tier\tcroot\portal\jre\bin\verify.dll
      0x6d3e0000 - 0x6d3ff000 C:\SIEMEN~1\tc\83\4tier\tcroot\portal\jre\bin\java.dll
      0x6d340000 - 0x6d348000 C:\SIEMEN~1\tc\83\4tier\tcroot\portal\jre\bin\hpi.dll
      0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL
      0x6d8a0000 - 0x6d8af000 C:\SIEMEN~1\tc\83\4tier\tcroot\portal\jre\bin\zip.dll
      0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll
      0x74720000 - 0x7476c000 C:\WINDOWS\system32\MSCTF.dll
      0x68000000 - 0x68036000 C:\WINDOWS\system32\rsaenh.dll
      0x769c0000 - 0x76a74000 C:\WINDOWS\system32\USERENV.dll
      0x5b860000 - 0x5b8b5000 C:\WINDOWS\system32\netapi32.dll
      0x6d6c0000 - 0x6d6d3000 C:\SiemensPLM\tc\83\4tier\tcroot\portal\jre\bin\net.dll
      0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll
      0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll
      0x71a50000 - 0x71a8f000 C:\WINDOWS\System32\mswsock.dll
      0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
      0x76d60000 - 0x76d79000 C:\WINDOWS\system32\iphlpapi.dll
      0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll
      0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
      0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
      0x6d6e0000 - 0x6d6e9000 C:\SiemensPLM\tc\83\4tier\tcroot\portal\jre\bin\nio.dll
      0x6d0b0000 - 0x6d1fa000 C:\SiemensPLM\tc\83\4tier\tcroot\portal\jre\bin\awt.dll
      0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
      0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.dll
      0x774e0000 - 0x7761e000 C:\WINDOWS\system32\ole32.dll
      0x7c9c0000 - 0x7d1d7000 C:\WINDOWS\system32\shell32.dll
      0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
      0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll
      0x4fdd0000 - 0x4ff76000 C:\WINDOWS\system32\d3d9.dll
      0x2bb10000 - 0x2bb16000 C:\WINDOWS\system32\d3d8thk.dll
      0x6d2e0000 - 0x6d334000 C:\SiemensPLM\tc\83\4tier\tcroot\portal\jre\bin\fontmanager.dll
      0x2d340000 - 0x2d399000 C:\Documents and Settings\admin\Teamcenter\RAC\20110405174519\org.eclipse.osgi\bundles\426\1\.cp\swt-win32-3557.dll
      0x77120000 - 0x771ab000 C:\WINDOWS\system32\OLEAUT32.dll
      0x763b0000 - 0x763f9000 C:\WINDOWS\system32\comdlg32.dll
      0x74d90000 - 0x74dfb000 C:\WINDOWS\system32\USP10.dll
      0x771b0000 - 0x7725a000 C:\WINDOWS\system32\WININET.dll
      0x77a80000 - 0x77b15000 C:\WINDOWS\system32\CRYPT32.dll
      0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll
      0x2d3e0000 - 0x2d3f4000 C:\Documents and Settings\admin\Teamcenter\RAC\20110405174519\org.eclipse.osgi\bundles\426\1\.cp\swt-gdip-win32-3557.dll
      0x4ec50000 - 0x4edfb000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.6002.22509_x-ww_c7dad023\gdiplus.dll
      0x76380000 - 0x76385000 C:\WINDOWS\system32\msimg32.dll
      0x2bca0000 - 0x2bce5000 C:\Program Files\Wisdom-soft ScreenHunter 5 Free\SH50.dll
      0x74c80000 - 0x74cac000 C:\WINDOWS\system32\OLEACC.dll
      0x76080000 - 0x760e5000 C:\WINDOWS\system32\MSVCP60.dll
      0x2cc30000 - 0x2cc62000 C:\SiemensPLM\tc\83\4tier\tcroot\fcc\lib\FCCJavaClientProxy.dll
      0x2cc70000 - 0x2cca1000 C:\SIEMEN~1\tc\83\4tier\tcroot\fcc\lib\FCCClientProxyDll.dll
      0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
      0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll
      0x77b40000 - 0x77b62000 C:\WINDOWS\system32\Apphelp.dll
      0x2e7c0000 - 0x2ea85000 C:\WINDOWS\system32\xpsp2res.dll
      0x77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll
      0x76fd0000 - 0x7704f000 C:\WINDOWS\system32\CLBCATQ.DLL
      0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
      0x77a20000 - 0x77a74000 C:\WINDOWS\System32\cscui.dll
      0x76600000 - 0x7661d000 C:\WINDOWS\System32\CSCDLL.dll
      0x303b0000 - 0x3040b000 C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll
      0x78130000 - 0x781cb000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll
      0x71b20000 - 0x71b32000 C:\WINDOWS\system32\MPR.dll
      0x75f60000 - 0x75f67000 C:\WINDOWS\System32\drprov.dll
      0x71c10000 - 0x71c1e000 C:\WINDOWS\System32\ntlanman.dll
      0x71cd0000 - 0x71ce7000 C:\WINDOWS\System32\NETUI0.dll
      0x71c90000 - 0x71cd0000 C:\WINDOWS\System32\NETUI1.dll
      0x71c80000 - 0x71c87000 C:\WINDOWS\System32\NETRAP.dll
      0x71bf0000 - 0x71c03000 C:\WINDOWS\System32\SAMLIB.dll
      0x75f70000 - 0x75f7a000 C:\WINDOWS\System32\davclnt.dll
      0x73d70000 - 0x73d83000 C:\WINDOWS\system32\shgina.dll
      0x75970000 - 0x75a68000 C:\WINDOWS\system32\MSGINA.dll
      0x74320000 - 0x7435d000 C:\WINDOWS\system32\ODBC32.dll
      0x76360000 - 0x76370000 C:\WINDOWS\system32\WINSTA.dll
      0x30560000 - 0x30577000 C:\WINDOWS\system32\odbcint.dll
      0x76980000 - 0x76988000 C:\WINDOWS\system32\LINKINFO.dll
      0x76990000 - 0x769b5000 C:\WINDOWS\system32\ntshrui.dll
      0x76b20000 - 0x76b31000 C:\WINDOWS\system32\ATL.DLL

      VM Arguments:
      jvm_args: -Xmx512m -XX:MaxPermSize=128m -Xbootclasspath/a:C:\SIEMEN~1\tc\83\4tier\tcroot\portal\jre\lib\plugin.jar;C:\SIEMEN~1\tc\83\4tier\tcroot\portal\jre\lib\deploy.jar;C:\SIEMEN~1\tc\83\4tier\tcroot\portal\jre\lib\javaws.jar
      java_command: <unknown>
      Launcher Type: generic

      Environment Variables:
      JAVA_HOME=C:\SIEMEN~1\tc\83\4tier\tcroot\portal\jre
      JRE_HOME=C:\SIEMEN~1\tc\83\4tier\tcroot\portal\jre
      CLASSPATH=.;
      PATH=C:/SIEMEN~1/tc/83/4tier/tcroot/portal/jre/bin/client;C:/SIEMEN~1/tc/83/4tier/tcroot/portal/jre/bin;C:\SIEMEN~1\tc\83\4tier\tcroot\fcc\bin;C:\SIEMEN~1\tc\83\4tier\tcroot\fcc\lib;C:\SIEMEN~1\tc\83\4tier\tcroot\portal;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\SiemensPLM\tcvis8\Products\Mockup\ClearanceDB;C:\Program Files\UGS\Teamcenter 2005\Community\UtilitiesUSERNAME=admin
      OS=Windows_NT
      PROCESSOR_IDENTIFIER=x86 Family 6 Model 23 Stepping 10, GenuineIntel



      --------------- S Y S T E M ---------------

      OS: Windows XP Build 2600 Service Pack 3

      CPU:total 2 (2 cores per cpu, 1 threads per core) family 6 model 23 stepping 10, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1

      Memory: 4k page, physical 3128592k(2271920k free), swap 5093984k(4301672k free)

      vm_info: Java HotSpot(TM) Client VM (16.3-b01) for windows-x86 JRE (1.6.0_20-b02), built on Apr 12 2010 13:52:23 by "java_re" with MS VC++ 7.1 (VS2003)

      time: Wed Jun 29 11:58:55 2011
      elapsed time: 154 seconds


      REPRODUCIBILITY :
      This bug can be reproduced often.

      CUSTOMER SUBMITTED WORKAROUND :
      After adding the following VM argument, -Dsun.java2d.d3d=false, the issue was not seen again. We're concerned about the impact this has to performance.

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              • Assignee:
                bae Andrew Brygin
                Reporter:
                webbuggrp Webbug Group
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                Dates

                • Created:
                  Updated:
                  Resolved:
                  Imported:
                  Indexed: