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  1. JDK
  2. JDK-7108403

Java applet failed to find scanner for online check deposit in MS IE 64bit.

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    Details

    • Type: Bug
    • Status: Resolved
    • Priority: P4
    • Resolution: Duplicate
    • Affects Version/s: 7
    • Fix Version/s: None
    • Component/s: client-libs
    • Subcomponent:
      2d
    • CPU:
      x86
    • OS:
      windows_7

      Description

      FULL PRODUCT VERSION :


      A DESCRIPTION OF THE PROBLEM :
      Java applet failed to find scanner for online check deposit in MS IE 64bit.
      I completed the online deposit using Google Chrome.

      ERROR MESSAGES/STACK TRACES THAT OCCUR :
      #
      # A fatal error has been detected by the Java Runtime Environment:
      #
      # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000060b18765, pid=7124, tid=6096
      #
      # JRE version: 7.0_01-b08
      # Java VM: Java HotSpot(TM) 64-Bit Server VM (21.1-b02 mixed mode windows-amd64 compressed oops)
      # Problematic frame:
      # C [awt.dll+0x78765]
      #
      # Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
      #
      # If you would like to submit a bug report, please visit:
      # http://bugreport.sun.com/bugreport/crash.jsp
      # The crash happened outside the Java Virtual Machine in native code.
      # See problematic frame for where to report the bug.
      #

      --------------- T H R E A D ---------------

      Current thread (0x000000000a786800): JavaThread "Thread-11" daemon [_thread_in_native, id=6096, stack(0x000000000bce0000,0x000000000bde0000)]

      siginfo: ExceptionCode=0xc0000005, reading address 0xffffffff00000087

      Registers:
      RAX=0xffffffff00000007, RBX=0x000000000a9b1c60, RCX=0x000000000a9b1c60, RDX=0x000000000669fec0
      RSP=0x000000000bddf090, RBP=0x000000000bddf1d0, RSI=0x000000000a7869d0, RDI=0x000000000669fe50
      R8 =0x0000000000000042, R9 =0x00000000f85be360, R10=0x000000000000003e, R11=0x000000005ef51150
      R12=0x0000000000000000, R13=0x00000000f371ee20, R14=0x000000000bddf1d8, R15=0x000000000a786800
      RIP=0x0000000060b18765, EFLAGS=0x0000000000010206

        Top of Stack: (sp=0x000000000bddf090)
      0x000000000bddf090: 0000000000000000 000000000669fe50
      0x000000000bddf0a0: 000000000bddf1d8 000000000bddf100
      0x000000000bddf0b0: 000000000669fe50 0000000060b198ff
      0x000000000bddf0c0: 000000000a7869d0 0000000000000020
      0x000000000bddf0d0: 0000000000000020 00000000f34c6e48
      0x000000000bddf0e0: 0000000000000004 00000000026e21c9
      0x000000000bddf0f0: 00000000f371ee20 000000000bddf188
      0x000000000bddf100: 00000000f2e02da0 000000000bddf120
      0x000000000bddf110: 0000000000ff0000 000000000000ff00
      0x000000000bddf120: 00000000000000ff 0000000000000000
      0x000000000bddf130: 00000000f34d8e7c 000000000bddf178
      0x000000000bddf140: 00000000f34dc0d8 000000000bddf148
      0x000000000bddf150: 0000000000000000 000000000bddf1d8
      0x000000000bddf160: 00000000f371fc18 0000000000000000
      0x000000000bddf170: 00000000f371ee20 0000000000000000
      0x000000000bddf180: 000000000bddf1a8 000000000bddf220

      Instructions: (pc=0x0000000060b18765)
      0x0000000060b18745: fa 48 8b f1 48 85 db 75 66 e8 1d ff ff ff 48 8b
      0x0000000060b18755: d8 48 85 c0 74 43 48 8b 00 48 8d 57 70 48 8b cb
      0x0000000060b18765: ff 90 80 00 00 00 48 8b 5b 48 48 8b cb ff 15 60
      0x0000000060b18775: d8 0c 00 85 c0 75 34 ba 01 00 00 00 4c 8d 05 40


      Register to memory mapping:

      RAX=0xffffffff00000007 is an unknown value
      RBX=0x000000000a9b1c60 is an unknown value
      RCX=0x000000000a9b1c60 is an unknown value
      RDX=0x000000000669fec0 is an unknown value
      RSP=0x000000000bddf090 is pointing into the stack for thread: 0x000000000a786800
      RBP=0x000000000bddf1d0 is pointing into the stack for thread: 0x000000000a786800
      RSI=0x000000000a7869d0 is an unknown value
      RDI=0x000000000669fe50 is an unknown value
      R8 =0x0000000000000042 is an unknown value
      R9 =0x00000000f85be360 is an oop
      sun.awt.windows.WCanvasPeer
       - klass: 'sun/awt/windows/WCanvasPeer'
      R10=0x000000000000003e is an unknown value
      R11=0x000000005ef51150 is an unknown value
      R12=0x0000000000000000 is an unknown value
      R13=0x00000000f371ee20 is an oop
      {method}
       - klass: {other class}
      R14=0x000000000bddf1d8 is pointing into the stack for thread: 0x000000000a786800
      R15=0x000000000a786800 is a thread


      Stack: [0x000000000bce0000,0x000000000bde0000], sp=0x000000000bddf090, free space=1020k
      Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
      C [awt.dll+0x78765] GDIWindowSurfaceData_GetWindow+0x35

      Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
      j sun.java2d.windows.GDIWindowSurfaceData.initOps(Lsun/awt/windows/WComponentPeer;IIIII)V+0
      j sun.java2d.windows.GDIWindowSurfaceData.<init>(Lsun/awt/windows/WComponentPeer;Lsun/java2d/loops/SurfaceType;)V+171
      j sun.java2d.windows.GDIWindowSurfaceData.createData(Lsun/awt/windows/WComponentPeer;)Lsun/java2d/windows/GDIWindowSurfaceData;+14
      j sun.java2d.d3d.D3DScreenUpdateManager.getGdiSurface(Lsun/java2d/d3d/D3DSurfaceData$D3DWindowSurfaceData;)Lsun/java2d/SurfaceData;+38
      J sun.awt.windows.WComponentPeer.getGraphics()Ljava/awt/Graphics;
      j java.awt.Component.getGraphics()Ljava/awt/Graphics;+114
      j com.sun.deploy.uitoolkit.impl.awt.AWTAnimationPanel2.run()V+69
      j java.lang.Thread.run()V+11
      v ~StubRoutines::call_stub

      --------------- P R O C E S S ---------------

      Java Threads: ( => current thread )
      =>0x000000000a786800 JavaThread "Thread-11" daemon [_thread_in_native, id=6096, stack(0x000000000bce0000,0x000000000bde0000)]
        0x000000000a786000 JavaThread "D3D Screen Updater" daemon [_thread_blocked, id=4228, stack(0x000000000b2a0000,0x000000000b3a0000)]
        0x000000000a783800 JavaThread "thread applet-com.epaysol.checkscan.USBankCheckScanApplet-1" [_thread_in_native, id=6240, stack(0x000000000be10000,0x000000000bf10000)]
        0x000000000a781800 JavaThread "AWT-EventQueue-1" [_thread_blocked, id=6208, stack(0x000000000bbc0000,0x000000000bcc0000)]
        0x000000000a783000 JavaThread "AWT-EventQueue-2" [_thread_blocked, id=7152, stack(0x000000000b9c0000,0x000000000bac0000)]
        0x000000000a781000 JavaThread "Applet 2 LiveConnect Worker Thread" [_thread_blocked, id=2836, stack(0x000000000b830000,0x000000000b930000)]
        0x000000000a780000 JavaThread "Browser Side Object Cleanup Thread" [_thread_blocked, id=6956, stack(0x000000000b6f0000,0x000000000b7f0000)]
        0x000000000a77f800 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=5824, stack(0x000000000b5e0000,0x000000000b6e0000)]
        0x000000000a771800 JavaThread "CacheMemoryCleanUpThread" daemon [_thread_blocked, id=6560, stack(0x000000000b3b0000,0x000000000b4b0000)]
        0x000000000a761800 JavaThread "SysExecutionTheadCreator" daemon [_thread_blocked, id=5788, stack(0x000000000ab90000,0x000000000ac90000)]
        0x000000000a755000 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=6672, stack(0x000000000b1a0000,0x000000000b2a0000)]
        0x000000000a748800 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2420, stack(0x00000000022e0000,0x00000000023e0000)]
        0x000000000a748000 JavaThread "AWT-Shutdown" [_thread_blocked, id=3020, stack(0x000000000adb0000,0x000000000aeb0000)]
        0x000000000a747000 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3136, stack(0x000000000aca0000,0x000000000ada0000)]
        0x000000000674f000 JavaThread "Timer-0" [_thread_blocked, id=2564, stack(0x000000000a3e0000,0x000000000a4e0000)]
        0x00000000066c2800 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=2976, stack(0x0000000008370000,0x0000000008470000)]
        0x00000000066a2000 JavaThread "Service Thread" daemon [_thread_blocked, id=3712, stack(0x0000000007f50000,0x0000000008050000)]
        0x000000000669b000 JavaThread "C2 CompilerThread1" daemon [_thread_blocked, id=5660, stack(0x00000000080a0000,0x00000000081a0000)]
        0x0000000006685800 JavaThread "C2 CompilerThread0" daemon [_thread_blocked, id=6260, stack(0x0000000007e50000,0x0000000007f50000)]
        0x0000000006685000 JavaThread "Attach Listener" daemon [_thread_blocked, id=6548, stack(0x0000000007d50000,0x0000000007e50000)]
        0x0000000006684000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=456, stack(0x00000000079a0000,0x0000000007aa0000)]
        0x0000000006603000 JavaThread "Finalizer" daemon [_thread_blocked, id=1536, stack(0x0000000007ad0000,0x0000000007bd0000)]
        0x00000000065fb000 JavaThread "Reference Handler" daemon [_thread_blocked, id=3832, stack(0x0000000007810000,0x0000000007910000)]
        0x00000000003ce800 JavaThread "main" [_thread_blocked, id=5132, stack(0x00000000023f0000,0x00000000024f0000)]

      Other Threads:
        0x00000000065e9800 VMThread [stack: 0x0000000007630000,0x0000000007730000] [id=3760]
        0x00000000066b4800 WatcherThread [stack: 0x0000000008200000,0x0000000008300000] [id=4496]

      VM state:not at safepoint (normal execution)

      VM Mutex/Monitor currently owned by a thread: None

      Heap
       PSYoungGen total 31488K, used 1895K [0x00000000fd560000, 0x00000000ffef0000, 0x0000000100000000)
        eden space 21440K, 8% used [0x00000000fd560000,0x00000000fd721ee8,0x00000000fea50000)
        from space 10048K, 0% used [0x00000000ff520000,0x00000000ff538000,0x00000000ffef0000)
        to space 10560K, 0% used [0x00000000fea50000,0x00000000fea50000,0x00000000ff4a0000)
       PSOldGen total 87296K, used 9393K [0x00000000f8000000, 0x00000000fd540000, 0x00000000fd560000)
        object space 87296K, 10% used [0x00000000f8000000,0x00000000f892c628,0x00000000fd540000)
       PSPermGen total 21248K, used 14535K [0x00000000f2e00000, 0x00000000f42c0000, 0x00000000f8000000)
        object space 21248K, 68% used [0x00000000f2e00000,0x00000000f3c31db8,0x00000000f42c0000)

      Code Cache [0x00000000026d0000, 0x0000000002940000, 0x00000000056d0000)
       total_blobs=782 nmethods=319 adapters=414 free_code_cache=47983Kb largest_free_block=49103488

      Dynamic libraries:
      0x000000013f630000 - 0x000000013f663000 D:\Program Files\Java\jre7\bin\java.exe
      0x00000000776c0000 - 0x0000000077869000 C:\windows\SYSTEM32\ntdll.dll
      0x00000000775a0000 - 0x00000000776bf000 C:\windows\system32\kernel32.dll
      0x000007fefdcd0000 - 0x000007fefdd3c000 C:\windows\system32\KERNELBASE.dll
      0x000007feff670000 - 0x000007feff74b000 C:\windows\system32\ADVAPI32.dll
      0x000007fefe2e0000 - 0x000007fefe37f000 C:\windows\system32\msvcrt.dll
      0x000007feff650000 - 0x000007feff66f000 C:\windows\SYSTEM32\sechost.dll
      0x000007fefe500000 - 0x000007fefe62d000 C:\windows\system32\RPCRT4.dll
      0x0000000077290000 - 0x000000007738a000 C:\windows\system32\USER32.dll
      0x000007fefe120000 - 0x000007fefe187000 C:\windows\system32\GDI32.dll
      0x000007fefe2d0000 - 0x000007fefe2de000 C:\windows\system32\LPK.dll
      0x000007fefdf70000 - 0x000007fefe039000 C:\windows\system32\USP10.dll
      0x000007fefbe30000 - 0x000007fefc024000 C:\windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\COMCTL32.dll
      0x000007fefdef0000 - 0x000007fefdf61000 C:\windows\system32\SHLWAPI.dll
      0x000007feff620000 - 0x000007feff64e000 C:\windows\system32\IMM32.DLL
      0x000007fefe1a0000 - 0x000007fefe2a9000 C:\windows\system32\MSCTF.dll
      0x00000000632a0000 - 0x0000000063371000 D:\Program Files\Java\jre7\bin\msvcr100.dll
      0x000000005e8f0000 - 0x000000005efbd000 D:\Program Files\Java\jre7\bin\server\jvm.dll
      0x000007fefa590000 - 0x000007fefa599000 C:\windows\system32\WSOCK32.dll
      0x000007feff3c0000 - 0x000007feff40d000 C:\windows\system32\WS2_32.dll
      0x000007fefe190000 - 0x000007fefe198000 C:\windows\system32\NSI.dll
      0x000007fefb4f0000 - 0x000007fefb52b000 C:\windows\system32\WINMM.dll
      0x0000000077890000 - 0x0000000077897000 C:\windows\system32\PSAPI.DLL
      0x0000000071650000 - 0x000000007165f000 D:\Program Files\Java\jre7\bin\verify.dll
      0x0000000063420000 - 0x0000000063448000 D:\Program Files\Java\jre7\bin\java.dll
      0x0000000060aa0000 - 0x0000000060c33000 D:\Program Files\Java\jre7\bin\awt.dll
      0x000007fefe420000 - 0x000007fefe4f7000 C:\windows\system32\OLEAUT32.dll
      0x000007feff410000 - 0x000007feff613000 C:\windows\system32\ole32.dll
      0x000007fefda50000 - 0x000007fefda5f000 C:\windows\system32\CRYPTBASE.dll
      0x000007feea660000 - 0x000007feea85f000 C:\windows\system32\d3d9.dll
      0x000007fefcc80000 - 0x000007fefcc8c000 C:\windows\system32\VERSION.dll
      0x000007fef3d90000 - 0x000007fef3d97000 C:\windows\system32\d3d8thk.dll
      0x000007fefb220000 - 0x000007fefb238000 C:\windows\system32\dwmapi.dll
      0x0000000064c60000 - 0x0000000064c75000 D:\Program Files\Java\jre7\bin\zip.dll
      0x000007fee4630000 - 0x000007fee4f7e000 C:\windows\system32\nvd3dumx.dll
      0x000007fefca00000 - 0x000007fefca2c000 C:\windows\system32\powrprof.dll
      0x000007feff750000 - 0x000007feff927000 C:\windows\system32\SETUPAPI.dll
      0x000007fefdd40000 - 0x000007fefdd76000 C:\windows\system32\CFGMGR32.dll
      0x000007fefdcb0000 - 0x000007fefdcca000 C:\windows\system32\DEVOBJ.dll
      0x0000000064d40000 - 0x0000000064d47000 D:\Program Files\Java\jre7\bin\jp2native.dll
      0x00000000633e0000 - 0x000000006341f000 D:\Program Files\Java\jre7\bin\deploy.dll
      0x0000000077130000 - 0x000000007728a000 C:\windows\system32\WININET.dll
      0x0000000077880000 - 0x0000000077883000 C:\windows\system32\Normaliz.dll
      0x0000000077390000 - 0x000000007759f000 C:\windows\system32\iertutil.dll
      0x0000000076fe0000 - 0x000000007712d000 C:\windows\system32\urlmon.dll
      0x000007fefe630000 - 0x000007feff3b8000 C:\windows\system32\SHELL32.dll
      0x000007fefdb20000 - 0x000007fefdb2f000 C:\windows\system32\profapi.dll
      0x00000000633c0000 - 0x00000000633d9000 D:\Program Files\Java\jre7\bin\net.dll
      0x000007fefd390000 - 0x000007fefd3e5000 C:\windows\system32\mswsock.dll
      0x000007fefd380000 - 0x000007fefd387000 C:\windows\System32\wship6.dll
      0x00000000633a0000 - 0x00000000633b1000 D:\Program Files\Java\jre7\bin\nio.dll
      0x000007fefd980000 - 0x000007fefd98b000 C:\windows\system32\Secur32.dll
      0x000007fefd9c0000 - 0x000007fefd9e5000 C:\windows\system32\SSPICLI.DLL
      0x000007fefd210000 - 0x000007fefd26b000 C:\windows\system32\dnsapi.DLL
      0x000007fefc540000 - 0x000007fefc567000 C:\windows\system32\iphlpapi.DLL
      0x000007fefc530000 - 0x000007fefc53b000 C:\windows\system32\WINNSI.DLL
      0x00000000626b0000 - 0x00000000626e4000 D:\Program Files\Java\jre7\bin\fontmanager.dll
      0x00000000625c0000 - 0x00000000625e4000 D:\Program Files\Java\jre7\bin\sunec.dll
      0x0000000063390000 - 0x000000006339b000 D:\Program Files\Java\jre7\bin\sunmscapi.dll
      0x000007fefdd80000 - 0x000007fefdee7000 C:\windows\system32\CRYPT32.dll
      0x000007fefdbc0000 - 0x000007fefdbcf000 C:\windows\system32\MSASN1.dll
      0x000007fefd3f0000 - 0x000007fefd407000 C:\windows\system32\CRYPTSP.dll
      0x000007fefd0f0000 - 0x000007fefd137000 C:\windows\system32\rsaenh.dll
      0x000007fefce60000 - 0x000007fefce7e000 C:\windows\system32\USERENV.dll
      0x000007fefc720000 - 0x000007fefc735000 C:\windows\system32\NLAapi.dll
      0x000007fef1a00000 - 0x000007fef1a15000 C:\windows\system32\napinsp.dll
      0x000007fef1a20000 - 0x000007fef1a39000 C:\windows\system32\pnrpnsp.dll
      0x000007fef4d00000 - 0x000007fef4d0b000 C:\windows\System32\winrnr.dll
      0x000007fef4cf0000 - 0x000007fef4d00000 C:\windows\system32\wshbth.dll
      0x000007fefcd50000 - 0x000007fefcd57000 C:\windows\System32\wshtcpip.dll
      0x000007fef5590000 - 0x000007fef5598000 C:\windows\system32\rasadhlp.dll
      0x000007fefc3e0000 - 0x000007fefc433000 C:\windows\System32\fwpuclnt.dll
      0x00000000619f0000 - 0x0000000061a1a000 D:\Program Files\Java\jre7\bin\dcpr.dll

      VM Arguments:
      jvm_args: -D__jvm_launched=6668889011 -D__applet_launched=6668886878 -Xbootclasspath/a:D:\\PROGRA~2\\Java\\jre7\\lib\\deploy.jar;D:\\PROGRA~2\\Java\\jre7\\lib\\javaws.jar;D:\\PROGRA~2\\Java\\jre7\\lib\\plugin.jar -Dsun.awt.warmup=true -Xmx128m -Dsun.plugin2.jvm.args=-D__jvm_launched=6668889011 -D__applet_launched=6668886878 "-Xbootclasspath/a:D:\\\\PROGRA~2\\\\Java\\\\jre7\\\\lib\\\\deploy.jar;D:\\\\PROGRA~2\\\\Java\\\\jre7\\\\lib\\\\javaws.jar;D:\\\\PROGRA~2\\\\Java\\\\jre7\\\\lib\\\\plugin.jar" "-Djava.class.path=D:\\\\PROGRA~2\\\\Java\\\\jre7\\\\classes" -Dsun.awt.warmup=true --- -- -Xmx128m
      java_command: sun.plugin2.main.client.PluginMain write_pipe_name=jpi2_pid1428_pipe6,read_pipe_name=jpi2_pid1428_pipe5
      Launcher Type: SUN_STANDARD

      Environment Variables:
      PATH=C:\Program Files (x86)\Internet Explorer;;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\windows\system32;C:\windows;C:\windows\System32\Wbem;C:\windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Microsoft Windows Performance Toolkit\;C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\sys\;C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\sys\x64\;C:\Program Files (x86)\Microsoft


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              Assignee:
              bae Andrew Brygin
              Reporter:
              webbuggrp Webbug Group
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              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Imported:
                Indexed: