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  1. JDK
  2. JDK-7170870

Web pages unresponsive.

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: P4
    • Resolution: Duplicate
    • Affects Version/s: 6u27
    • Fix Version/s: None
    • Component/s: hotspot
    • Subcomponent:
    • CPU:
      x86
    • OS:
      windows_xp

      Description

      FULL PRODUCT VERSION :
      jre-6u27-windows-x64

      A DESCRIPTION OF THE PROBLEM :
      roblems with an error message popping up when I am on some web sites. I do not know exactly which web site creates the error message, but it happens every so often.
      There are two other messages that apear also: a long runnig script is running, which makes the web page unresponsive. The other is something like expired script, which pops up adout three times before I enter WebCt.

      ERROR MESSAGES/STACK TRACES THAT OCCUR :
      #
      # A fatal error has been detected by the Java Runtime Environment:
      #
      # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x77962a8f, pid=6260, tid=7120
      #
      # JRE version: 6.0_29-b11
      # Java VM: Java HotSpot(TM) Client VM (20.4-b02 mixed mode, sharing windows-x86 )
      # Problematic frame:
      # C [ntdll.dll+0x32a8f]
      #
      # If you would like to submit a bug report, please visit:
      # http://java.sun.com/webapps/bugreport/crash.jsp
      # The crash happened outside the Java Virtual Machine in native code.
      # See problematic frame for where to report the bug.
      #

      --------------- T H R E A D ---------------

      Current thread (0x073f3000): JavaThread "AWT-Windows" daemon [_thread_in_native, id=7120, stack(0x026c0000,0x027c0000)]

      siginfo: ExceptionCode=0xc0000005, reading address 0x00000004

      Registers:
      EAX=0x074f3a38, EBX=0x074f3888, ECX=0x00000000, EDX=0x6d0666e0
      ESP=0x027bf8f0, EBP=0x027bf918, ESI=0x074f3a30, EDI=0x00570000
      EIP=0x77962a8f, EFLAGS=0x00010246

        Top of Stack: (sp=0x027bf8f0)
      0x027bf8f0: 00570000 074f38b0 00000000 1e1e2d6f
      0x027bf900: 00000000 00ad4410 00000000 00adeac0
      0x027bf910: 0000001d 000000e8 027bfa10 77962d17
      0x027bf920: 0000001d 074f3a30 027bf9e0 00000000
      0x027bf930: 75d5e08b 00000000 00570000 074f38b8
      0x027bf940: 00000000 00000000 027bf99c 67c5da98
      0x027bf950: ffffffff 7627f102 00000000 00000001
      0x027bf960: 027bfa14 00570000 00570150 027bf9ac

      Instructions: (pc=0x77962a8f)
      0x77962a6f: 46 02 38 46 03 0f 85 e9 76 05 00 80 7d 14 00 0f
      0x77962a7f: 85 ed 76 05 00 8b 56 0c 8d 46 08 8b 08 89 4d f0
      0x77962a8f: 8b 49 04 89 55 f4 8b 12 3b d1 0f 85 d9 5c 00 00
      0x77962a9f: 3b d0 0f 85 d1 5c 00 00 0f b7 06 29 47 78 8b 87


      Register to memory mapping:

      EAX=0x074f3a38 is an unknown value
      EBX=0x074f3888 is an unknown value
      ECX=0x00000000 is an unknown value
      EDX=0x6d0666e0 is an unknown value
      ESP=0x027bf8f0 is pointing into the stack for thread: 0x073f3000
      EBP=0x027bf918 is pointing into the stack for thread: 0x073f3000
      ESI=0x074f3a30 is an unknown value
      EDI=0x00570000 is an unknown value


      Stack: [0x026c0000,0x027c0000], sp=0x027bf8f0, free space=1022k
      Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
      C [ntdll.dll+0x32a8f] RtlInterlockedFlushSList+0x2ea
      C [ntdll.dll+0x32d17] RtlInterlockedFlushSList+0x572
      C [ntdll.dll+0x32c02] RtlInterlockedFlushSList+0x45d
      C [kernel32.dll+0x114d1] HeapFree+0x14
      C [msvcr71.dll+0x218a] free+0x39
      C [awt.dll+0x8b2a5] Java_sun_awt_windows_WObjectPeer_initIDs+0x105
      C [USER32.dll+0x16238] gapfnScSendMessage+0x270
      C [USER32.dll+0x168ea] gapfnScSendMessage+0x922
      C [USER32.dll+0x17d31] LoadStringW+0x11f
      C [USER32.dll+0x17dfa] DispatchMessageW+0xf

      Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
      j sun.awt.windows.WToolkit.eventLoop()V+0
      j sun.awt.windows.WToolkit.run()V+52
      v ~StubRoutines::call_stub

      --------------- P R O C E S S ---------------

      Java Threads: ( => current thread )
        0x0740b000 JavaThread "Thread-18" [_thread_blocked, id=6216, stack(0x08af0000,0x08b40000)]
        0x07409000 JavaThread "Thread-17" [_thread_blocked, id=1148, stack(0x08740000,0x08790000)]
        0x0740a400 JavaThread "thread applet-com.webct.platform.tools.browserchecker.applet.BrowserCheckerApplet-3" [_thread_blocked, id=7016, stack(0x08fd0000,0x09020000)]
        0x0740a800 JavaThread "AWT-EventQueue-4" [_thread_blocked, id=4396, stack(0x09060000,0x090b0000)]
        0x07405000 JavaThread "Applet 3 LiveConnect Worker Thread" [_thread_blocked, id=6040, stack(0x07fc0000,0x08010000)]
        0x07409800 JavaThread "Thread-14" [_thread_blocked, id=2844, stack(0x08a60000,0x08ab0000)]
        0x07408400 JavaThread "thread applet-com.webct.platform.tools.dragndrop.common.DetectPluginApplet-2" [_thread_blocked, id=2292, stack(0x08620000,0x08670000)]
        0x07407c00 JavaThread "Thread-11" [_thread_blocked, id=3344, stack(0x08590000,0x085e0000)]
        0x07407000 JavaThread "thread applet-com.webct.platform.tools.wio.common.Messenger-1" [_thread_in_native, id=4640, stack(0x082b0000,0x08300000)]
        0x07406400 JavaThread "JVM[id=0]-Heartbeat" daemon [_thread_blocked, id=4424, stack(0x083d0000,0x08420000)]
        0x07406c00 JavaThread "AWT-EventQueue-2" [_thread_blocked, id=2684, stack(0x08340000,0x08390000)]
        0x07406000 JavaThread "Applet 1 LiveConnect Worker Thread" [_thread_blocked, id=6192, stack(0x07c60000,0x07cb0000)]
        0x07405800 JavaThread "Browser Side Object Cleanup Thread" [_thread_blocked, id=6856, stack(0x08140000,0x08190000)]
        0x07404c00 JavaThread "Windows Tray Icon Thread" [_thread_in_native, id=6424, stack(0x07f30000,0x07f80000)]
        0x07404400 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=7020, stack(0x07ea0000,0x07ef0000)]
        0x07400c00 JavaThread "CacheMemoryCleanUpThread" daemon [_thread_blocked, id=6888, stack(0x07e10000,0x07e60000)]
        0x073b2400 JavaThread "SysExecutionTheadCreator" daemon [_thread_blocked, id=6932, stack(0x07660000,0x076b0000)]
        0x073f6000 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=6936, stack(0x07cf0000,0x07d40000)]
      =>0x073f3000 JavaThread "AWT-Windows" daemon [_thread_in_native, id=7120, stack(0x026c0000,0x027c0000)]
        0x073ef400 JavaThread "AWT-Shutdown" [_thread_blocked, id=6616, stack(0x07bd0000,0x07c20000)]
        0x073ef000 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=6628, stack(0x07b40000,0x07b90000)]
        0x073e9000 JavaThread "Java Plug-In Pipe Worker Thread (Client-Side)" daemon [_thread_in_native, id=2312, stack(0x079f0000,0x07a40000)]
        0x00aff400 JavaThread "Timer-0" [_thread_blocked, id=4748, stack(0x075d0000,0x07620000)]
        0x00abfc00 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=6516, stack(0x05420000,0x05470000)]
        0x00a8bc00 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=5264, stack(0x052d0000,0x05320000)]
        0x00a86c00 JavaThread "C1 CompilerThread0" daemon [_thread_blocked, id=6272, stack(0x05240000,0x05290000)]
        0x00a85c00 JavaThread "Attach Listener" daemon [_thread_blocked, id=5100, stack(0x04f80000,0x04fd0000)]
        0x00a82c00 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=6016, stack(0x02dd0000,0x02e20000)]
        0x00a7bc00 JavaThread "Finalizer" daemon [_thread_blocked, id=5316, stack(0x02d40000,0x02d90000)]
        0x00a7a400 JavaThread "Reference Handler" daemon [_thread_blocked, id=5180, stack(0x02980000,0x029d0000)]
        0x0057b400 JavaThread "main" [_thread_blocked, id=4536, stack(0x00210000,0x00260000)]

      Other Threads:
        0x00a3e800 VMThread [stack: 0x028e0000,0x02930000] [id=6744]
        0x00aa7800 WatcherThread [stack: 0x05390000,0x053e0000] [id=6024]

      VM state:not at safepoint (normal execution)

      VM Mutex/Monitor currently owned by a thread: None

      Heap
       def new generation total 4928K, used 1267K [0x24600000, 0x24b50000, 0x29b50000)
        eden space 4416K, 22% used [0x24600000, 0x246f9468, 0x24a50000)
        from space 512K, 52% used [0x24a50000, 0x24a93950, 0x24ad0000)
        to space 512K, 0% used [0x24ad0000, 0x24ad0000, 0x24b50000)
       tenured generation total 10944K, used 2081K [0x29b50000, 0x2a600000, 0x34600000)
         the space 10944K, 19% used [0x29b50000, 0x29d58420, 0x29d58600, 0x2a600000)
       compacting perm gen total 12288K, used 4396K [0x34600000, 0x35200000, 0x38600000)
         the space 12288K, 35% used [0x34600000, 0x34a4b090, 0x34a4b200, 0x35200000)
          ro space 10240K, 51% used [0x38600000, 0x38b2d0b8, 0x38b2d200, 0x39000000)
          rw space 12288K, 54% used [0x39000000, 0x39699570, 0x39699600, 0x39c00000)

      Code Cache [0x02e40000, 0x02f90000, 0x04e40000)
       total_blobs=701 nmethods=488 adapters=149 free_code_cache=32200000 largest_free_block=0

      Dynamic libraries:
      0x00400000 - 0x00424000 C:\Program Files (x86)\Java\jre6\bin\java.exe
      0x77930000 - 0x77ab0000 C:\windows\SysWOW64\ntdll.dll
      0x76960000 - 0x76a60000 C:\windows\syswow64\kernel32.dll
      0x768c0000 - 0x76906000 C:\windows\syswow64\KERNELBASE.dll
      0x76340000 - 0x763e0000 C:\windows\syswow64\ADVAPI32.dll
      0x76ea0000 - 0x76f4c000 C:\windows\syswow64\msvcrt.dll
      0x766f0000 - 0x76709000 C:\windows\SysWOW64\sechost.dll
      0x763f0000 - 0x764e0000 C:\windows\syswow64\RPCRT4.dll
      0x75020000 - 0x75080000 C:\windows\syswow64\SspiCli.dll
      0x75010000 - 0x7501c000 C:\windows\syswow64\CRYPTBASE.dll
      0x71160000 - 0x711ab000 C:\windows\system32\apphelp.dll
      0x73390000 - 0x7341c000 C:\windows\AppPatch\AcLayers.DLL
      0x76240000 - 0x76340000 C:\windows\syswow64\USER32.dll
      0x76e10000 - 0x76ea0000 C:\windows\syswow64\GDI32.dll
      0x763e0000 - 0x763ea000 C:\windows\syswow64\LPK.dll
      0x765f0000 - 0x7668d000 C:\windows\syswow64\USP10.dll
      0x755f0000 - 0x76239000 C:\windows\syswow64\SHELL32.dll
      0x75500000 - 0x75557000 C:\windows\syswow64\SHLWAPI.dll
      0x76cb0000 - 0x76e0c000 C:\windows\syswow64\ole32.dll
      0x76a70000 - 0x76aff000 C:\windows\syswow64\OLEAUT32.dll
      0x72e50000 - 0x72e67000 C:\windows\system32\USERENV.dll
      0x72eb0000 - 0x72ebb000 C:\windows\system32\profapi.dll
      0x72600000 - 0x72651000 C:\windows\system32\WINSPOOL.DRV
      0x74470000 - 0x74482000 C:\windows\system32\MPR.dll
      0x76860000 - 0x768c0000 C:\windows\system32\IMM32.DLL
      0x76500000 - 0x765cc000 C:\windows\syswow64\MSCTF.dll
      0x7c340000 - 0x7c396000 C:\Program Files (x86)\Java\jre6\bin\msvcr71.dll
      0x6d7f0000 - 0x6da9f000 C:\Program Files (x86)\Java\jre6\bin\client\jvm.dll
      0x73110000 - 0x73142000 C:\windows\system32\WINMM.dll
      0x6d7a0000 - 0x6d7ac000 C:\Program Files (x86)\Java\jre6\bin\verify.dll
      0x6d320000 - 0x6d33f000 C:\Program Files (x86)\Java\jre6\bin\java.dll
      0x6d000000 - 0x6d14c000 C:\Program Files (x86)\Java\jre6\bin\awt.dll
      0x705e0000 - 0x7077e000 C:\windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\COMCTL32.dll
      0x73530000 - 0x735b0000 C:\windows\system32\uxtheme.dll
      0x71ce0000 - 0x71ea3000 C:\windows\system32\d3d9.dll
      0x73330000 - 0x73339000 C:\windows\system32\VERSION.dll
      0x71c20000 - 0x71c26000 C:\windows\system32\d3d8thk.dll
      0x71c00000 - 0x71c13000 C:\windows\system32\dwmapi.dll
      0x6a540000 - 0x6a5c1000 C:\windows\system32\aticfx32.dll
      0x74110000 - 0x74119000 C:\windows\system32\atiu9pag.dll
      0x65300000 - 0x656a9000 C:\windows\system32\atiumdag.dll
      0x65000000 - 0x652f9000 C:\windows\system32\atiumdva.dll
      0x6d7e0000 - 0x6d7ef000 C:\Program Files (x86)\Java\jre6\bin\zip.dll
      0x675e0000 - 0x6762a000 C:\Program Files (x86)\ZoomText 10\Handler\ZSLHook.dll
      0x725c0000 - 0x725fc000 C:\windows\system32\OLEACC.dll
      0x73420000 - 0x734bb000 C:\windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
      0x73620000 - 0x736a7000 C:\windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCP80.dll
      0x76a60000 - 0x76a65000 C:\windows\syswow64\PSAPI.DLL
      0x75130000 - 0x752cd000 C:\windows\syswow64\SETUPAPI.dll
      0x76830000 - 0x76857000 C:\windows\syswow64\CFGMGR32.dll
      0x765d0000 - 0x765e2000 C:\windows\syswow64\DEVOBJ.dll
      0x67850000 - 0x67856000 C:\Program Files (x86)\ZoomText 10\VistaSupport.dll
      0x67810000 - 0x6782b000 C:\Program Files (x86)\ZoomText 10\WebFinderRemote.dll
      0x67ef0000 - 0x67f18000 C:\Program Files (x86)\ZoomText 10\ahoi\Ah_FireFoxSupport.dll
      0x6d420000 - 0x6d426000 C:\Program Files (x86)\Java\jre6\bin\jp2native.dll
      0x6d1d0000 - 0x6d1e3000 C:\Program Files (x86)\Java\jre6\bin\deploy.dll
      0x76b90000 - 0x76cac000 C:\windows\syswow64\CRYPT32.dll
      0x764f0000 - 0x764fc000 C:\windows\syswow64\MSASN1.dll
      0x76710000 - 0x7682b000 C:\windows\syswow64\WININET.dll
      0x77900000 - 0x77903000 C:\windows\syswow64\Normaliz.dll
      0x75340000 - 0x754f8000 C:\windows\syswow64\iertutil.dll
      0x76f50000 - 0x77061000 C:\windows\syswow64\urlmon.dll
      0x6d6a0000 - 0x6d6e6000 C:\Program Files (x86)\Java\jre6\bin\regutils.dll
      0x6d600000 - 0x6d613000 C:\Program Files (x86)\Java\jre6\bin\net.dll
      0x752d0000 - 0x75305000 C:\windows\syswow64\WS2_32.dll
      0x764e0000 - 0x764e6000 C:\windows\syswow64\NSI.dll
      0x72db0000 - 0x72dec000 C:\windows\system32\mswsock.dll
      0x74170000 - 0x74176000 C:\windows\System32\wship6.dll
      0x6d620000 - 0x6d629000 C:\Program Files (x86)\Java\jre6\bin\nio.dll
      0x71830000 - 0x71838000 C:\windows\system32\Secur32.dll
      0x72380000 - 0x723c4000 C:\windows\system32\dnsapi.DLL
      0x72950000 - 0x7296c000 C:\windows\system32\iphlpapi.DLL
      0x72940000 - 0x72947000 C:\windows\system32\WINNSI.DLL
      0x6d230000 - 0x6d27f000 C:\Program Files (x86)\Java\jre6\bin\fontmanager.dll
      0x6d780000 - 0x6d788000 C:\Program Files (x86)\Java\jre6\bin\sunmscapi.dll
      0x73600000 - 0x73616000 C:\windows\system32\CRYPTSP.dll
      0x735c0000 - 0x735fb000 C:\windows\system32\rsaenh.dll
      0x67c50000 - 0x67c69000 C:\Program Files (x86)\ZoomText 10\ahoi\Ah_XMSAASupport.dll
      0x67db0000 - 0x67de0000 C:\Program Files (x86)\ZoomText 10\ahoi\Ah_IExplorerSupport9.dll
      0x67fa0000 - 0x67fca000 C:\Program Files (x86)\ZoomText 10\ahoi\Ah_AcrobatSupport.dll
      0x73800000 - 0x73810000 C:\windows\system32\NLAapi.dll
      0x67f70000 - 0x67f78000 C:\windows\System32\winrnr.dll
      0x67e20000 - 0x67e30000 C:\windows\system32\napinsp.dll
      0x66380000 - 0x66392000 C:\windows\system32\pnrpnsp.dll
      0x66370000 - 0x6637d000 C:\windows\system32\wshbth.dll
      0x741e0000 - 0x74204000 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
      0x741b0000 - 0x741d1000 C:\Program Files (x86)\Bonjour\mdnsNSP.dll
      0x72da0000 - 0x72da5000 C:\windows\System32\wshtcpip.dll
      0x748d0000 - 0x748d6000 C:\windows\system32\rasadhlp.dll
      0x6a170000 - 0x6a1a8000 C:\windows\System32\fwpuclnt.dll
      0x6d1a0000 - 0x6d1c3000 C:\Program Files (x86)\Java\jre6\bin\dcpr.dll

      VM Arguments:
      jvm_args: -D__jvm_launched=866394303 -Xbootclasspath/a:C:\\PROGRA~2\\Java\\jre6\\lib\\deploy.jar;C:\\PROGRA~2\\Java\\jre6\\lib\\javaws.jar;C:\\PROGRA~2\\Java\\jre6\\lib\\plugin.jar -Dsun.awt.warmup=true -Dsun.plugin2.jvm.args=-D__jvm_launched=866394303 "-Xbootclasspath/a:C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\lib\\\\deploy.jar;C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\lib\\\\javaws.jar;C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\lib\\\\plugin.jar" "-Djava.class.path=C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\classes" -Dsun.awt.warmup=true --- --
      java_command: sun.plugin2.main.client.PluginMain write_pipe_name=jpi2_pid3844_pipe3,read_pipe_name=jpi2_pid3844_pipe2
      Launcher Type: SUN_STANDARD

      Environment Variables:
      PATH=C:\Program Files (x86)\Internet Explorer;;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\windows\system32;C:\windows;C:\windows\System32\Wbem;C:\windows\System32\WindowsPowerShell\v1.0\;c:\Program Files\Hewlett-Packard\Drive Encryption\;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files (x86)\QuickTime\QTSystemUSERNAME=Mario Hooee
      OS=Windows_NT
      PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 37 Stepping 5, GenuineIntel



      --------------- S Y S T E M ---------------

      OS: Windows 7 , 64 bit Build 7600

      CPU:total 4 (2 cores per cpu, 2 threads per core) family 6 model 37 stepping 5, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, sse4.2, popcnt, ht

      Memory: 4k page, physical 4046264k(2465548k free), swap 8090624k(5921136k free)

      vm_info: Java HotSpot(TM) Client VM (20.4-b02) for windows-x86 JRE (1.6.0_29-b11), built on Oct 3 2011 01:01:08 by "java_re" with MS VC++ 7.1 (VS2003)

      time: Mon May 21 10:02:15 2012
      elapsed time: 27 seconds



      #-----------------------------------------------------------#APPLET URL OR APPLICATION NAME:
      https://edu/webct/unv/lctp/

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              Assignee:
              Unassigned Unassigned
              Reporter:
              webbuggrp Webbug Group
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                Created:
                Updated:
                Resolved:
                Imported:
                Indexed: