Uploaded image for project: 'JDK'
  1. JDK
  2. JDK-7172211

Installation does't star properly

    Details

    • Type: Bug
    • Status: Closed
    • Priority: P3
    • Resolution: Duplicate
    • Affects Version/s: 7
    • Fix Version/s: None
    • Component/s: install
    • Labels:
    • Subcomponent:
    • CPU:
      x86
    • OS:
      windows_7

      Description

      FULL PRODUCT VERSION :
      jdk-7u4-windows-xxxx.exe

      ADDITIONAL OS VERSION INFORMATION :
      Windows 7 Home Premium 64 bit (with SP1)

      A DESCRIPTION OF THE PROBLEM :
      When I try to install the JDK with the exe file downloaded from the Oracle Download page (http://www.oracle.com/technetwork/java/javase/downloads/jdk-7u4-downloads-1591156.html) the Windows User Account Control (UAC) ask me if I want to allow the downloaded file to make changes on my Hard Drive, after I choose "Yes", the installation process don't start. After some research on the internet I found that other users have the same problem:

      http://superuser.com/questions/424267/java-jdk-7u4-64-bit-install-not-launching

      REGRESSION. Last worked in version 7

      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      Download the jdk7u4 file and try to install it on a Windows 7 64 bit version

      EXPECTED VERSUS ACTUAL BEHAVIOR :
      EXPECTED -
      The JDK being installed
      ACTUAL -
      The JDK installer does't start'/launch

      REPRODUCIBILITY :
      This bug can be reproduced always.

      CUSTOMER SUBMITTED WORKAROUND :
      The solution I found to install the JDK was the solution described in the aswer for the question that can be found on this link: http://superuser.com/questions/424267/java-jdk-7u4-64-bit-install-not-launching

      The aswer:

      "Problem resolved. Workaround found here (user6112349's post): https://forums.oracle.com/forums/message.jspa?messageID=10153715#10153715

      1) goto c:\Users[your user]

      2) create jdk1.7.0_04_combo directory

      3) right click on folder and select permissions

      4) click advanced button

      5) deny delete/delete sub for each listed role/user

      6) run downloader installer

      7) goto jdk1.7.0_04 and run the java_jdk.exe (no need to copy to another dir)

      Update number was changed but otherwise this is the same as his posted workaround."

        Attachments

          Issue Links

            Activity

              People

              • Assignee:
                jqzuo Jennifer Zuo (Inactive)
                Reporter:
                webbuggrp Webbug Group
              • Votes:
                0 Vote for this issue
                Watchers:
                0 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:
                  Imported:
                  Indexed: