Details

    • Type: Bug
    • Status: Closed
    • Priority: P3
    • Resolution: Duplicate
    • Affects Version/s: uninstall-applet, 7u25
    • Fix Version/s: None
    • Component/s: install
    • Labels:

      Description

      FULL PRODUCT VERSION :
      java version " 1.7.0_07 "
      Java(TM) SE Runtime Environment (build 1.7.0_07-b10)
      Java HotSpot(TM) 64-Bit Server VM (build 23.3-b01, mixed mode)

      ADDITIONAL OS VERSION INFORMATION :
      Microsoft Windows Server 2003 R2, Enterprise Edition ver 5.2.3790 (Win2003 RTM)

      EXTRA RELEVANT SYSTEM CONFIGURATION :
      Mozilla Firefox 21.0. Running Symantec Endpoint Protection 11 client with firewall (may restrict certain communications? Java SE 7.0.70 & Java SE 7.0.250 are allowed. Some specific rules needed?),

      A DESCRIPTION OF THE PROBLEM :
      Updated from Java SE 7.0.70 to Java SE 7.0.250, it said " Updated successfully " , then checked installed versions with the applet in browser and offered to uninstall previous java versions. But the applet at http://java.com/en/download/uninstallapplet.jsp just spinning its circle for hours and does not seem to be doing anithing more.

      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      After Java Update Checker offered to update Java and installed SE 7.0.250 (it said, successfully), it brought me to http://java.com/en/download/installed.jsp, after clicking " Verify Java version " I got to http://java.com/en/download/installed.jsp?detect=jre, it said " You have the recommended Java installed (Version 7 Update 25). " , and offered to improve security by checking for old versions. After clicking the link I got to http://java.com/en/download/uninstallapplet.jsp and clicked " I agree and want to continue " and got a spinning circle that never ends.

      EXPECTED VERSUS ACTUAL BEHAVIOR :
      EXPECTED -
      Uninstalling the previous java versions

      REPRODUCIBILITY :
      This bug can be reproduced always.

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              • Assignee:
                rupashka Pavel Porvatov (Inactive)
                Reporter:
                webbuggrp Webbug Group
              • Votes:
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                Dates

                • Created:
                  Updated:
                  Resolved: