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  1. JDK
  2. JDK-8020066

Uninstall web applet not working as described

    Details

    • Type: Bug
    • Status: Resolved
    • Priority: P3
    • Resolution: Won't Fix
    • Affects Version/s: uninstall-applet
    • Fix Version/s: None
    • Component/s: install

      Description

      A DESCRIPTION OF THE REQUEST :
      When using your online uninstall tool, it wants to upgrade the Java installation to the latest version.

      If a tool is listed to provide an uninstall service, it should only unistall a program, not force you to upgrade.

      JUSTIFICATION :
      I have a computer that will not uninstall Java 7 u21 because the file jre1.7.0_21-c.msi is missing.

      Because that file is missing, I can not uninstall or upgrade to a new version since an upgrade requires the uninstall of the old version.

      EXPECTED VERSUS ACTUAL BEHAVIOR :
      EXPECTED -
      I would expect the uninstall tool to do exactly as it describes and uninstalls the program only. If the tool detects a specific version is installed but can not uninstall it because of missing files, the tool should replace the missing file so that the uninstall can work.
      ACTUAL -
      Your uninstall tool fails to uninstall the old version of Java7

      CUSTOMER SUBMITTED WORKAROUND :
      No way to work around. I can download jre1.7.0_21.msi, but unable to find the jre1.7.0_21-c.msi version online. If I had access to this file, I could point the uninstaller to it.

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              • Assignee:
                rupashka Pavel Porvatov (Inactive)
                Reporter:
                webbuggrp Webbug Group
              • Votes:
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                Dates

                • Created:
                  Updated:
                  Resolved: