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  1. JDK
  2. JDK-8020073

Post V7.U25 install, optional " previous versions " uninstaller loops for >7 hours

    Details

    • Type: Bug
    • Status: Resolved
    • Priority: P3
    • Resolution: Duplicate
    • Affects Version/s: uninstall-applet
    • Fix Version/s: None
    • Component/s: install

      Description

      FULL PRODUCT VERSION :
      JAVA=7.0._25-b16, J2EE=?? How do I locate the J2EE version in Win/XP?

      ADDITIONAL OS VERSION INFORMATION :
      MS Win/XP SP2 Media Center Edition V2002 Pentium D CPU (2)3.20GHz RAM(2 GB)
      Physical Address Extension

      EXTRA RELEVANT SYSTEM CONFIGURATION :
      500GB C drive, 461GB capacity, 441GB free. Broadband connection, wired to a wireless router to support a <10 device network(Laptop, Iphone, TV, DVD, etc.)

      A DESCRIPTION OF THE PROBLEM :
      On 6/21/2013 ~00:20, I was prompted to upgrade my JAVA version from what appears to be 1.6.0-22 to 1.7.0-25. This upgrade completed just fine. As a supplemental offer, the upgrade tutorial presented an additional process to search the system for backlevel
      JAVA version, and purge those found. A disclaimer on that process explained that this
      function might take some time.

      After an hour of waiting for this completion, I let the system run until about 07:30 later in
      the morning, where the process was still executing.

      II terminated the Uninstall process, and begin to gather documentation.

      I then reviewed the outstanding incident inventory, but found no event that matched this
      description.


      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      Restart/rerun the JAVA Uninstall Tool

      EXPECTED VERSUS ACTUAL BEHAVIOR :
      EXPECTED -
      I really don't know. I've never run the JAVE Uinstall Tool before.
      ACTUAL -
      The JAVE Uninstall Tool appears to just loop without any visible notification(s)
      or user information(s).

      ERROR MESSAGES/STACK TRACES THAT OCCUR :
      No error message were encountered

      REPRODUCIBILITY :
      This bug can be reproduced rarely.

      ---------- BEGIN SOURCE ----------
      Source code for re-creation is unnecessary.
      ---------- END SOURCE ----------

      CUSTOMER SUBMITTED WORKAROUND :
      There is no known workaround that I am aware.

      SUPPORT :
      YES

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            • Assignee:
              rupashka Pavel Porvatov (Inactive)
              Reporter:
              webbuggrp Webbug Group
            • Votes:
              1 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: