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  1. JDK
  2. JDK-8022550

7u25 Installer fails, 7u25 tries to uninstall previous version and fails, MSI not found

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      Description


      Running java -version from the command line:
      java version " 1.7.0_06 "
      Java(TM) SE Runtime Environment (build 1.7.0_06-b24)
      Java HotSpot(TM) 64-Bit Server VM (build 23.2-b09, mixed mode)


      ADDITIONAL OS VERSION INFORMATION :
      Microsoft Windows [Version 6.1.7601]

      A DESCRIPTION OF THE PROBLEM :
      Running jre-7u25-windows-i586.exe or jre-7u25-windows-x64.exe or JavaSetup7u25.exe or running uninstall from control panel add/remove programs all result in the installer trying to find an old .msi file that is no longer available.

      Trying to run the applet http://java.com/en/download/uninstallapplet.jsp either hangs (Internet explorer) or asks me to download the latest version of Java before proceding. Loop !!!

      Result: completely unable to install new version of Java.


      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      As above: download new release, try to install. When that fails try to un-install old versions.

      EXPECTED VERSUS ACTUAL BEHAVIOR :
      EXPECTED -
      The installer for the new version should work !
      ACTUAL -
      See above.

      ERROR MESSAGES/STACK TRACES THAT OCCUR :


      REPRODUCIBILITY :
      This bug can be reproduced always.

      CUSTOMER SUBMITTED WORKAROUND :
      None - business critical.

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            Assignee:
            billyh William Harnois
            Reporter:
            webbuggrp Webbug Group
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            1 Vote for this issue
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            4 Start watching this issue

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              Created:
              Updated:
              Resolved: