Details

    • Subcomponent:
    • CPU:
      x86
    • OS:
      windows_7

      Description

      FULL PRODUCT VERSION :
      java version "1.6.0_26"
      Java(TM) SE Runtime Environment (build 1.6.0_26-b03)
      Java HotSpot(TM) Client VM (build 20.1-b02, mixed mode, sharing)

      ADDITIONAL OS VERSION INFORMATION :
      Microsoft Windows [Versión 6.1.7600]

      EXTRA RELEVANT SYSTEM CONFIGURATION :
      Internet explorer version 8.0.7600.16385

      A DESCRIPTION OF THE PROBLEM :
      Error accesing the Cisco Secure ACS main web page

      REGRESSION. Last worked in version 6u26

      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      Restart the PC.
      Open Internet Explorer.
      Access the Cisco Secure ACS appliance web interface.
      The explorer get stucked laoding and after 1-2 mins the page loads.
      An error log txt file is created on my desktop.

      --Note
      The content of the file is copied on the error message textarea


      ERROR MESSAGES/STACK TRACES THAT OCCUR :
      hs_err_pid5164.log


      #
      # A fatal error has been detected by the Java Runtime Environment:
      #
      # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0xcccccccc, pid=5164, tid=1728
      #
      # JRE version: 6.0_26-b03
      # Java VM: Java HotSpot(TM) Client VM (20.1-b02 mixed mode, sharing windows-x86 )
      # Problematic frame:
      # C 0xcccccccc
      #
      # If you would like to submit a bug report, please visit:
      # http://java.sun.com/webapps/bugreport/crash.jsp
      # The crash happened outside the Java Virtual Machine in native code.
      # See problematic frame for where to report the bug.
      #

      --------------- T H R E A D ---------------

      Current thread (0x04570c00): JavaThread "AWT-Windows" daemon [_thread_in_native, id=1728, stack(0x04490000,0x044e0000)]

      siginfo: ExceptionCode=0xc0000005, reading address 0xcccccccc

      Registers:
      EAX=0x6d0c004a, EBX=0x00000001, ECX=0x046a5420, EDX=0x00000004
      ESP=0x044df9c0, EBP=0x044df9ec, ESI=0x04570d28, EDI=0x046a5420
      EIP=0xcccccccc, EFLAGS=0x00010293

        Top of Stack: (sp=0x044df9c0)
      0x044df9c0: 6d09cb90 044dfa68 0000981a 00000000
      0x044df9d0: 044dfa68 00000000 04570d28 044df9c4
      0x044df9e0: 044dfa80 6d0c04a8 00000001 044dfa18
      0x044df9f0: 76b186ef 000e0c62 0000981a 046a5420
      0x044dfa00: 00000000 0000981a dcbaabcd 00000000
      0x044dfa10: 044dfa68 0000981a 044dfa90 76b18876
      0x044dfa20: 6d09c650 000e0c62 0000981a 046a5420
      0x044dfa30: 00000000 dcb9430d 044dfb24 044dfb1c

      Instructions: (pc=0xcccccccc)
      0xccccccac:
      [error occurred during error reporting (printing registers, top of stack, instructions near pc), id 0xc0000005]

      Register to memory mapping:

      EAX=0x6d0c004a is an unknown value
      EBX=0x00000001 is an unknown value
      ECX=0x046a5420 is an unknown value
      EDX=0x00000004 is an unknown value
      ESP=0x044df9c0 is pointing into the stack for thread: 0x04570c00
      EBP=0x044df9ec is pointing into the stack for thread: 0x04570c00
      ESI=0x04570d28 is an unknown value
      EDI=0x046a5420 is an unknown value


      Stack: [0x04490000,0x044e0000], sp=0x044df9c0, free space=318k
      Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
      C 0xcccccccc
      C [USER32.dll+0x186ef] IsThreadDesktopComposited+0x11f
      C [USER32.dll+0x18876] IsThreadDesktopComposited+0x2a6
      C [USER32.dll+0x189b5] IsThreadDesktopComposited+0x3e5
      C [USER32.dll+0x18e9c] DispatchMessageW+0xf

      Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
      j sun.awt.windows.WToolkit.eventLoop()V+0
      j sun.awt.windows.WToolkit.run()V+52
      j java.lang.Thread.run()V+11
      v ~StubRoutines::call_stub

      --------------- P R O C E S S ---------------

      Java Threads: ( => current thread )
        0x0457f400 JavaThread "thread applet-startStop.class-4" [_thread_blocked, id=4732, stack(0x058c0000,0x05910000)]
        0x0457c400 JavaThread "Applet 4 LiveConnect Worker Thread" [_thread_blocked, id=2940, stack(0x050b0000,0x05100000)]
        0x0457f000 JavaThread "Thread-18" [_thread_blocked, id=4524, stack(0x05870000,0x058c0000)]
        0x0457b800 JavaThread "thread applet-startStop.class-3" [_thread_in_native, id=6012, stack(0x05100000,0x05150000)]
        0x0457d000 JavaThread "thread applet-appPing.class-2" [_thread_blocked, id=4860, stack(0x04400000,0x04450000)]
        0x0457dc00 JavaThread "AWT-EventQueue-4" [_thread_blocked, id=912, stack(0x05780000,0x057d0000)]
        0x0457d800 JavaThread "AWT-EventQueue-3" [_thread_in_native, id=4820, stack(0x05730000,0x05780000)]
        0x0457b000 JavaThread "AWT-Shutdown" [_thread_blocked, id=768, stack(0x04920000,0x04970000)]
        0x0457bc00 JavaThread "Applet 2 LiveConnect Worker Thread" [_thread_blocked, id=2420, stack(0x03fd0000,0x04020000)]
        0x0457a400 JavaThread "Browser Side Object Cleanup Thread" [_thread_blocked, id=3636, stack(0x04a10000,0x04a60000)]
        0x0457ac00 JavaThread "CacheMemoryCleanUpThread" daemon [_thread_blocked, id=5572, stack(0x04a60000,0x04ab0000)]
        0x04576000 JavaThread "SysExecutionTheadCreator" daemon [_thread_blocked, id=4508, stack(0x042d0000,0x04320000)]
        0x008e8800 JavaThread "Java Plug-In Heartbeat Thread" [_thread_blocked, id=1348, stack(0x049c0000,0x04a10000)]
      =>0x04570c00 JavaThread "AWT-Windows" daemon [_thread_in_native, id=1728, stack(0x04490000,0x044e0000)]
        0x0456c800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=4136, stack(0x043b0000,0x04400000)]
        0x04567c00 JavaThread "Java Plug-In Pipe Worker Thread (Client-Side)" daemon [_thread_in_native, id=344, stack(0x04360000,0x043b0000)]
        0x008e8000 JavaThread "Timer-0" [_thread_blocked, id=5488, stack(0x04280000,0x042d0000)]
        0x008b5000 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=6096, stack(0x041e0000,0x04230000)]
        0x0089bc00 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3184, stack(0x04140000,0x04190000)]
        0x0088e800 JavaThread "C1 CompilerThread0" daemon [_thread_blocked, id=4060, stack(0x040f0000,0x04140000)]
        0x0088b800 JavaThread "Attach Listener" daemon [_thread_blocked, id=5824, stack(0x040a0000,0x040f0000)]
        0x00888800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2100, stack(0x04050000,0x040a0000)]
        0x00880000 JavaThread "Finalizer" daemon [_thread_blocked, id=4216, stack(0x03d00000,0x03d50000)]
        0x0087ec00 JavaThread "Reference Handler" daemon [_thread_blocked, id=5376, stack(0x03cb0000,0x03d00000)]
        0x003db000 JavaThread "main" [_thread_blocked, id=5580, stack(0x00370000,0x003c0000)]

      Other Threads:
        0x00841800 VMThread [stack: 0x03c60000,0x03cb0000] [id=804]
        0x0089d000 WatcherThread [stack: 0x04190000,0x041e0000] [id=3764]

      VM state:not at safepoint (normal execution)

      VM Mutex/Monitor currently owned by a thread: None

      Heap
       def new generation total 4928K, used 2592K [0x23b30000, 0x24080000, 0x29080000)
        eden space 4416K, 47% used [0x23b30000, 0x23d38008, 0x23f80000)
        from space 512K, 100% used [0x23f80000, 0x24000000, 0x24000000)
        to space 512K, 0% used [0x24000000, 0x24000000, 0x24080000)
       tenured generation total 10944K, used 2461K [0x29080000, 0x29b30000, 0x33b30000)
         the space 10944K, 22% used [0x29080000, 0x292e7768, 0x292e7800, 0x29b30000)
       compacting perm gen total 12288K, used 4565K [0x33b30000, 0x34730000, 0x37b30000)
         the space 12288K, 37% used [0x33b30000, 0x33fa5630, 0x33fa5800, 0x34730000)
          ro space 10240K, 51% used [0x37b30000, 0x3805dff8, 0x3805e000, 0x38530000)
          rw space 12288K, 55% used [0x38530000, 0x38bcc208, 0x38bcc400, 0x39130000)

      Code Cache [0x01c60000, 0x01d70000, 0x03c60000)
       total_blobs=553 nmethods=350 adapters=139 free_code_cache=32466496 largest_free_block=384

      Dynamic libraries:
      0x00400000 - 0x00424000 C:\Program Files\Java\jre6\bin\java.exe
      0x77a60000 - 0x77b9d000 C:\Windows\SYSTEM32\ntdll.dll
      0x771c0000 - 0x77294000 C:\Windows\system32\kernel32.dll
      0x75e10000 - 0x75e5a000 C:\Windows\system32\KERNELBASE.dll
      0x76d20000 - 0x76dc0000 C:\Windows\system32\ADVAPI32.dll
      0x772a0000 - 0x7734c000 C:\Windows\system32\msvcrt.dll
      0x76f60000 - 0x76f79000 C:\Windows\SYSTEM32\sechost.dll
      0x76be0000 - 0x76c81000 C:\Windows\system32\RPCRT4.dll
      0x75ae0000 - 0x75b2b000 C:\Windows\system32\apphelp.dll
      0x6ee30000 - 0x6eebc000 C:\Windows\AppPatch\AcLayers.DLL
      0x75ab0000 - 0x75aca000 C:\Windows\system32\SspiCli.dll
      0x76b00000 - 0x76bc9000 C:\Windows\system32\USER32.dll
      0x77c10000 - 0x77c5e000 C:\Windows\system32\GDI32.dll
      0x771b0000 - 0x771ba000 C:\Windows\system32\LPK.dll
      0x77090000 - 0x7712d000 C:\Windows\system32\USP10.dll
      0x75eb0000 - 0x76af9000 C:\Windows\system32\SHELL32.dll
      0x77bb0000 - 0x77c07000 C:\Windows\system32\SHLWAPI.dll
      0x77350000 - 0x774ac000 C:\Windows\system32\ole32.dll
      0x76c90000 - 0x76d1f000 C:\Windows\system32\OLEAUT32.dll
      0x75200000 - 0x75217000 C:\Windows\system32\USERENV.dll
      0x75bb0000 - 0x75bbb000 C:\Windows\system32\profapi.dll
      0x70ad0000 - 0x70b21000 C:\Windows\system32\WINSPOOL.DRV
      0x70f70000 - 0x70f82000 C:\Windows\system32\MPR.dll
      0x77c70000 - 0x77c8f000 C:\Windows\system32\IMM32.DLL
      0x774b0000 - 0x7757c000 C:\Windows\system32\MSCTF.dll
      0x7c340000 - 0x7c396000 C:\Program Files\Java\jre6\bin\msvcr71.dll
      0x6d7f0000 - 0x6da9f000 C:\Program Files\Java\jre6\bin\client\jvm.dll
      0x740e0000 - 0x74112000 C:\Windows\system32\WINMM.dll
      0x6d7a0000 - 0x6d7ac000 C:\Program Files\Java\jre6\bin\verify.dll
      0x6d320000 - 0x6d33f000 C:\Program Files\Java\jre6\bin\java.dll
      0x77ba0000 - 0x77ba5000 C:\Windows\system32\PSAPI.DLL
      0x6d7e0000 - 0x6d7ef000 C:\Program Files\Java\jre6\bin\zip.dll
      0x75b30000 - 0x75b3c000 C:\Windows\system32\CRYPTBASE.dll
      0x74a90000 - 0x74ad0000 C:\Windows\system32\uxtheme.dll
      0x74ad0000 - 0x74c6e000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll
      0x77780000 - 0x7791d000 C:\Windows\system32\SETUPAPI.dll
      0x75de0000 - 0x75e07000 C:\Windows\system32\CFGMGR32.dll
      0x75e60000 - 0x75e72000 C:\Windows\system32\DEVOBJ.dll
      0x77000000 - 0x77083000 C:\Windows\system32\CLBCatQ.DLL
      0x74680000 - 0x74775000 C:\Windows\system32\propsys.dll
      0x75070000 - 0x75091000 C:\Windows\system32\ntmarta.dll
      0x77160000 - 0x771a5000 C:\Windows\system32\WLDAP32.dll
      0x6d420000 - 0x6d426000 C:\Program Files\Java\jre6\bin\jp2native.dll
      0x6d1d0000 - 0x6d1e3000 C:\Program Files\Java\jre6\bin\deploy.dll
      0x75cc0000 - 0x75ddc000 C:\Windows\system32\CRYPT32.dll
      0x75c20000 - 0x75c2c000 C:\Windows\system32\MSASN1.dll
      0x76e60000 - 0x76f55000 C:\Windows\system32\WININET.dll
      0x77920000 - 0x77a56000 C:\Windows\system32\urlmon.dll
      0x77580000 - 0x7777a000 C:\Windows\system32\iertutil.dll
      0x6d6a0000 - 0x6d6e6000 C:\Program Files\Java\jre6\bin\regutils.dll
      0x75130000 - 0x75139000 C:\Windows\system32\VERSION.dll
      0x6d600000 - 0x6d613000 C:\Program Files\Java\jre6\bin\net.dll
      0x76dc0000 - 0x76df5000 C:\Windows\system32\WS2_32.dll
      0x77c60000 - 0x77c66000 C:\Windows\system32\NSI.dll
      0x755f0000 - 0x7562c000 C:\Windows\system32\mswsock.dll
      0x755e0000 - 0x755e6000 C:\Windows\System32\wship6.dll
      0x6d620000 - 0x6d629000 C:\Program Files\Java\jre6\bin\nio.dll
      0x6d000000 - 0x6d14b000 C:\Program Files\Java\jre6\bin\awt.dll
      0x72e20000 - 0x72ea4000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16661_none_ebfb56996c72aefc\comctl32.dll
      0x74820000 - 0x74833000 C:\Windows\system32\DWMAPI.DLL
      0x754b0000 - 0x754f4000 C:\Windows\system32\dnsapi.DLL
      0x73890000 - 0x738ac000 C:\Windows\system32\iphlpapi.DLL
      0x73870000 - 0x73877000 C:\Windows\system32\WINNSI.DLL
      0x6d230000 - 0x6d27f000 C:\Program Files\Java\jre6\bin\fontmanager.dll
      0x6d780000 - 0x6d788000 C:\Program Files\Java\jre6\bin\sunmscapi.dll
      0x75630000 - 0x75646000 C:\Windows\system32\CRYPTSP.dll
      0x753d0000 - 0x7540b000 C:\Windows\system32\rsaenh.dll
      0x55600000 - 0x55635000 C:\Program Files\Microsoft Firewall Client 2004\FwcWsp.dll
      0x73f60000 - 0x73f70000 C:\Windows\system32\NLAapi.dll
      0x72c80000 - 0x72c88000 C:\Windows\System32\winrnr.dll
      0x72c70000 - 0x72c80000 C:\Windows\system32\napinsp.dll
      0x72c50000 - 0x72c62000 C:\Windows\system32\pnrpnsp.dll
      0x75120000 - 0x75125000 C:\Windows\System32\wshtcpip.dll
      0x72b90000 - 0x72b96000 C:\Windows\system32\rasadhlp.dll
      0x73770000 - 0x737a8000 C:\Windows\System32\fwpuclnt.dll

      VM Arguments:
      jvm_args: -D__jvm_launched=28221782184 -Xbootclasspath/a:C:\\PROGRA~1\\Java\\jre6\\lib\\deploy.jar;C:\\PROGRA~1\\Java\\jre6\\lib\\javaws.jar;C:\\PROGRA~1\\Java\\jre6\\lib\\plugin.jar -Dsun.awt.warmup=true -Dsun.plugin2.jvm.args=-D__jvm_launched=28221782184 "-Xbootclasspath/a:C:\\\\PROGRA~1\\\\Java\\\\jre6\\\\lib\\\\deploy.jar;C:\\\\PROGRA~1\\\\Java\\\\jre6\\\\lib\\\\javaws.jar;C:\\\\PROGRA~1\\\\Java\\\\jre6\\\\lib\\\\plugin.jar" "-Djava.class.path=C:\\\\PROGRA~1\\\\Java\\\\jre6\\\\classes" -Dsun.awt.warmup=true --- --
      java_command: sun.plugin2.main.client.PluginMain write_pipe_name=jpi2_pid5832_pipe3,read_pipe_name=jpi2_pid5832_pipe2
      Launcher Type: SUN_STANDARD

      Environment Variables:
      PATH=C:\Program Files\Internet Explorer;;C:\Aplicaciones\Sybase\ADO.NET\dll;C:\Aplicaciones\Sybase\OLEDB;C:\Aplicaciones\Sybase\ODBC;C:\Aplicaciones\Sybase\OCS-12_5\lib3p;C:\Aplicaciones\Sybase\OCS-12_5\dll;C:\Aplicaciones\Sybase\OCS-12_5\bin;C:\Program Files\Microsoft Office\Office14\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\system32\bcdll;c:\windows\system32\OCX\;c:\aplicaciones\bcdll
      USERNAME=ZUNIGAMD
      OS=Windows_NT
      PROCESSOR_IDENTIFIER=x86 Family 6 Model 23 Stepping 10, GenuineIntel



      --------------- S Y S T E M ---------------

      OS: Windows 7 Build 7600

      CPU:total 2 (2 cores per cpu, 1 threads per core) family 6 model 23 stepping 10, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1

      Memory: 4k page, physical 3628356k(1735532k free), swap 7254948k(5169736k free)

      vm_info: Java HotSpot(TM) Client VM (20.1-b02) for windows-x86 JRE (1.6.0_26-b03), built on May 4 2011 00:50:59 by "java_re" with MS VC++ 7.1 (VS2003)

      time: Tue Sep 20 18:13:05 2011
      elapsed time: 134 seconds

      REPRODUCIBILITY :
      This bug can be reproduced always.

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            • Assignee:
              bae Andrew Brygin
              Reporter:
              pardesha Pardeep Sharma
            • Votes:
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              Watchers:
              3 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved:
                Imported: