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  1. JDK
  2. JDK-8051356

JRE 7u65 (64 bit) failed to deploy completely on Windows 7 (64 bit) system

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    Details

    • Type: Bug
    • Status: Resolved
    • Priority: P4
    • Resolution: Won't Fix
    • Affects Version/s: 7u65
    • Fix Version/s: None
    • Component/s: deploy
    • Environment:
    • Subcomponent:
    • CPU:
      x86_64
    • OS:
      windows_7

      Description

      On a Windows 64 bit system, JRE 7u65 (64-bit) fails to register with browsers, post successful installation message.
      Thereafter, installed JRE 7u65 (32-bit) successfully and verification/uninstall applet confirmed the new JRE but failed to uninstall the earlier installation with the message:
      "Old Java versions were not uninstalled" (See attached screenshot).

      Steps to reproduce:
      In Google Chrome version 35,
      1. Download and Install following file:
      Windows x64 29.58 MB jre-7u65-windows-x64.exe
      The installation completed successfully and shown listed in Add-Remove Programs list.

      2. However, Verification/Uninstall applet failed with the message:
      Java(TM) is required to display some elements on this page [Install plug-in]
      Note: All 3 browsers, IE version 9, Firefox version 24.6 and Chrome 35 displayed similar message bar.

      3. Thereafter, in Chrome 35, Proceeded with the installation of 32-bit JRE:
      Windows x86 Offline 28.06 MB jre-7u65-windows-i586.exe
      This went successfully as well and got listed in Add-Remove Programs

      4. The verification/uninstall applet succeeded partially with the message "Unable to Begin Uninstall Process". (See attached console log image)
      and in another attempt applet failed to load completely.
      Note: Above Reported only in Chrome

      In IE and Fiefox applet loaded with expected message (see attached console log screenshot)

      Expected Behavior:
      1. Verification/uninstall applet should be able to launch successfully post browser reboot (For 64 bit browser and JRE).
      2. Chrome should be able to display correct message as is the case with Firefox and IE post 32 bit JRE install.

        Attachments

        1. 7u65_add_remove.jpg
          7u65_add_remove.jpg
          47 kB
        2. 7u65_jcp_entries.jpg
          7u65_jcp_entries.jpg
          70 kB
        3. 7u65_Post32_IE_console.jpg
          7u65_Post32_IE_console.jpg
          126 kB
        4. 7u65_verification_chrome_fail.jpg
          7u65_verification_chrome_fail.jpg
          303 kB
        5. Java_Console_7u65_Chrome.jpg
          Java_Console_7u65_Chrome.jpg
          153 kB
        6. jre-7u65-i586-install.log
          14 kB
        7. jre-7u65-x64-install.log
          14 kB

          Activity

            People

            Assignee:
            miroslawzn Miroslaw Niemiec (Inactive)
            Reporter:
            pardesha Pardeep Sharma
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            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: