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  1. JDK
  2. JDK-8061576

JRE8u25 doesn't install using system account

    Details

    • Subcomponent:
    • CPU:
      x86_64
    • OS:
      windows_7

      Description

      FULL PRODUCT VERSION :
      irrelevant

      ADDITIONAL OS VERSION INFORMATION :
      Windows 7 x64 SP1 PL OEM version 6.1.7601

      EXTRA RELEVANT SYSTEM CONFIGURATION :
      irrelevant

      A DESCRIPTION OF THE PROBLEM :
      I use GPO startup/shutdown scripts on order to install and update software. Those scripts are being run with system account rights. I've noticed that, unlike version 7 of Java RE, JRE8u25 doesn't install when run from startup/shutdown script or with any other means that lets me use system account right for installation. It applies to every Windows 7 x64 machine on my network (all SP1, all polish).
      The same method used with administrator account is always successful.
      On the other hand, those issues apply to Windows 7 machines only - the same installer WORKS on Windows XP machines and installation is successful!

      REGRESSION. Last worked in version 7u71

      ADDITIONAL REGRESSION INFORMATION:
      irrelevant

      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      1. start cmd process with system rights (use psexec from sysinternals suite):
      psexec -s cmd
      2. start silent installer:
      start /wait jre-8u25-windows-i586.exe /s

      EXPECTED VERSUS ACTUAL BEHAVIOR :
      EXPECTED -
      Java gets installed.
      ACTUAL -
      Java doesn't install at all.

      ERROR MESSAGES/STACK TRACES THAT OCCUR :
      c:\windows\temp\jusched.log:

      [2014/10/20 12:46:27.854, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: Wrapper begin...
      [2014/10/20 12:46:27.854, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), WrapperUtils.cpp:1809 (IsThisAFamilyUpgrade)]
      INFO: This is a Family Upgrade install
      [2014/10/20 12:46:27.854, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: No Old AU Version found

      [2014/10/20 12:46:27.854, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: Wrapper Load ConfigSettings...
      [2014/10/20 12:46:27.854, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: -->Loading Important args...
      [2014/10/20 12:46:27.854, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), InstallConfigData.cpp:214 (InstallConfigData::InitConfig)]
      INFO: Default config settings are:
      INSTALL_SILENT=Disable
      STATIC=Disable
      AUTO_UPDATE=Enable
      WEB_ANALYTICS=Enable
      EULA=Disable
      SPONSORS=Enable
      OEMUPDATE=Disable

      [2014/10/20 12:46:27.854, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), InstallConfigData.cpp:443 (InstallConfigData::ImportArgsConfigSettings)]
      TRACE: Entering InstallConfigData::ImportArgsConfigSettings
      [2014/10/20 12:46:27.854, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: ...Importing command line arguments
      [2014/10/20 12:46:27.864, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), InstallConfigData.cpp:0 (InstallConfigData::ImportArgsConfigSettings)]
      TRACE: Exiting InstallConfigData::ImportArgsConfigSettings (entered at InstallConfigData.cpp:443)
      [2014/10/20 12:46:27.864, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: |------Important args config (TMP)--------|

      INSTALL_SILENT = Disable
      STATIC = Disable
      AUTO_UPDATE = Enable
      SPONSORS = Enable
      WEB_ANALYTICS = Enable
      EULA = Disable
      OEMUPDATE = Disable
      /s = 1
      |-------------------------------------|

      [2014/10/20 12:46:27.864, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: -->Loading Config...
      [2014/10/20 12:46:27.864, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: ...Importing runtime configuration file...
      [2014/10/20 12:46:27.864, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:145 (logit)]
      INFO: Runtime config file path is C:\ProgramData\Oracle\Java\java.settings.cfg
      [2014/10/20 12:46:27.864, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: Runtime configuration file doesn't exist. It will be created later by settings_api.
      [2014/10/20 12:46:27.864, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), InstallConfigData.cpp:443 (InstallConfigData::ImportArgsConfigSettings)]
      TRACE: Entering InstallConfigData::ImportArgsConfigSettings
      [2014/10/20 12:46:27.864, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: ...Importing command line arguments
      [2014/10/20 12:46:27.864, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), InstallConfigData.cpp:0 (InstallConfigData::ImportArgsConfigSettings)]
      TRACE: Exiting InstallConfigData::ImportArgsConfigSettings (entered at InstallConfigData.cpp:443)
      [2014/10/20 12:46:27.864, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), InstallConfigData.cpp:553 (InstallConfigData::CheckParams)]
      TRACE: Entering InstallConfigData::CheckParams
      [2014/10/20 12:46:27.864, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), InstallConfigData.cpp:0 (InstallConfigData::CheckParams)]
      TRACE: Exiting InstallConfigData::CheckParams (entered at InstallConfigData.cpp:553)
      [2014/10/20 12:46:27.864, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: -->Saving backup...
      [2014/10/20 12:46:27.864, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: ...Importing runtime configuration file...
      [2014/10/20 12:46:27.864, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:145 (logit)]
      INFO: Runtime config file path is C:\ProgramData\Oracle\Java\java.settings.cfg
      [2014/10/20 12:46:27.864, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: Runtime configuration file doesn't exist. It will be created later by settings_api.
      [2014/10/20 12:46:27.864, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: |------Config to backup--------|

      |-------------------------------------|

      [2014/10/20 12:46:27.874, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: -->Loading export config...
      [2014/10/20 12:46:27.874, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: ...Importing runtime configuration file...
      [2014/10/20 12:46:27.874, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:145 (logit)]
      INFO: Runtime config file path is C:\ProgramData\Oracle\Java\java.settings.cfg
      [2014/10/20 12:46:27.874, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: Runtime configuration file doesn't exist. It will be created later by settings_api.
      [2014/10/20 12:46:27.874, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), InstallConfigData.cpp:443 (InstallConfigData::ImportArgsConfigSettings)]
      TRACE: Entering InstallConfigData::ImportArgsConfigSettings
      [2014/10/20 12:46:27.874, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: ...Importing command line arguments
      [2014/10/20 12:46:27.874, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), InstallConfigData.cpp:0 (InstallConfigData::ImportArgsConfigSettings)]
      TRACE: Exiting InstallConfigData::ImportArgsConfigSettings (entered at InstallConfigData.cpp:443)
      [2014/10/20 12:46:27.874, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), InstallConfigData.cpp:553 (InstallConfigData::CheckParams)]
      TRACE: Entering InstallConfigData::CheckParams
      [2014/10/20 12:46:27.874, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), InstallConfigData.cpp:0 (InstallConfigData::CheckParams)]
      TRACE: Exiting InstallConfigData::CheckParams (entered at InstallConfigData.cpp:553)
      [2014/10/20 12:46:27.874, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: -->Adding CMDLINE to config...
      [2014/10/20 12:46:27.874, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: -->Normalizing Export...
      [2014/10/20 12:46:27.874, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: |------Config to export--------|

      |-------------------------------------|

      [2014/10/20 12:46:27.874, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: |------!!!!Working config!!!!--------|

      INSTALL_SILENT = Disable
      STATIC = Disable
      AUTO_UPDATE = Enable
      SPONSORS = Enable
      WEB_ANALYTICS = Enable
      EULA = Disable
      OEMUPDATE = Disable
      /s = 1
      |-------------------------------------|

      [2014/10/20 12:46:27.884, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), Locales.cpp:317 (Locale::preferredLanguages)]
      INFO: PreferredUILanguages: Vista+
      [2014/10/20 12:46:27.884, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: Wrapper, check for reinstall case..
      [2014/10/20 12:46:27.884, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), WrapperUtils.cpp:1529 (IsSameJREVersionInstalled)]
      ERROR: Error Opening registry key SOFTWARE\JavaSoft\Java Runtime Environment: 183
      [2014/10/20 12:46:27.884, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), WrapperUtils.cpp:1530 (IsSameJREVersionInstalled)]
      INFO: No same version JRE exists
      [2014/10/20 12:46:27.884, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), WrapperUtils.cpp:1529 (IsSameJREVersionInstalled)]
      ERROR: Error Opening registry key SOFTWARE\JavaSoft\Java Runtime Environment: 183
      [2014/10/20 12:46:27.884, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), WrapperUtils.cpp:1530 (IsSameJREVersionInstalled)]
      INFO: No same version JRE exists
      [2014/10/20 12:46:27.884, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: Wrapper: Extract MSI ...
      [2014/10/20 12:46:28.424, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), Locales.cpp:317 (Locale::preferredLanguages)]
      INFO: PreferredUILanguages: Vista+
      [2014/10/20 12:46:28.424, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), Locales.cpp:317 (Locale::preferredLanguages)]
      INFO: PreferredUILanguages: Vista+
      [2014/10/20 12:46:28.784, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), UpdateUtils.hpp:46 (getCheckSum)]
      ERROR: Error opening file "C:\Windows\system32\config\systemprofile\AppData\LocalLow\Sun\Java\jre1.8.0_25\Java3BillDevices.jpg" failed with system error 2 (Nie można odnaleźć określonego pliku)
      [2014/10/20 12:46:28.784, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: szOnlyFirstCommandLine = "C:\Windows\SysWOW64\\msiexec.exe" /i "C:\Windows\system32\config\systemprofile\AppData\LocalLow\Sun\Java\jre1.8.0_25\jre1.8.0_25.msi" /qn /qn
      szExecutableNameCommand = "C:\Windows\SysWOW64\\msiexec.exe" /i "C:\Windows\system32\config\systemprofile\AppData\LocalLow\Sun\Java\jre1.8.0_25\jre1.8.0_25.msi" /qn /qn

      [2014/10/20 12:46:28.784, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: ...Exporting config settings
      [2014/10/20 12:46:28.784, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: Nothing new to export to runtime.
      [2014/10/20 12:46:28.784, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: Upgrade install and Security level >2, show the Med->High Security text
      [2014/10/20 12:46:28.784, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: Wrapper: Execute MSI ...
      [2014/10/20 12:46:28.784, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), Executor.cpp:147 (Executor::startExecution)]
      INFO: Executor.exec(): "C:\Windows\SysWOW64\\msiexec.exe" /i "C:\Windows\system32\config\systemprofile\AppData\LocalLow\Sun\Java\jre1.8.0_25\jre1.8.0_25.msi" /qn /qn
      [2014/10/20 12:46:28.844, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), Executor.cpp:195 (Executor::finishExecution)]
      INFO: Executor.finishExecution(): ExitCode = 1619
      [2014/10/20 12:46:28.844, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), Executor.cpp:198 (Executor::finishExecution)]
      ERROR: Executor.finishExecution(): Process execution failed with system error 183 (Nie można utworzyć pliku, który już istnieje)
      [2014/10/20 12:46:28.844, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: ...Restoring config settings
      [2014/10/20 12:46:28.844, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: Could not get MSIStatusError registry value.
      [2014/10/20 12:46:28.844, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: Could not get MSIStatusExtendedError registry value.
      [2014/10/20 12:46:28.844, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: GetMSIStatus() failed. Return Code: 2, ErrorCode: 183
      [2014/10/20 12:46:28.844, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: Pings enabled
      [2014/10/20 12:46:28.844, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: GetUpdatedJreMetrics() - MachineCount registry value exists

      [2014/10/20 12:46:28.844, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), AllUtils.cpp:141 (logit)]
      INFO: GetUpdatedJreMetrics() - MachineCounted: YY, InstallAttempts: 2, UpdateCount: 6

      [2014/10/20 12:46:29.174, jre-8u25-windows-i586.exe (PID: 1804, TID: 3680), UpdateConf.cpp:967 (LogHeadRequestBuffer)]
      INFO: Ping Values: $sc_xml_ver#1.0$reportsuiteid#suninstallstat$visitorid#1079f5f5-444e8040$prop21#1079f5f5-444e8040$prop20#XXXXXX$pagename#ic$evar42#0$evar24#0$evar25#0$evar2#1.8.0_25-b18$evar15#1.8.0_25-b18$evar40#-1$evar26#-99$evar27#2.8.25.18$evar28#XX$evar4#i586$evar5#amd64$evar6#win7-sp1$evar7#joff$evar8#PL$events#event6,event7$evar17#2$evar18#YY$evar19#6$evar29#2$evar30#-1$evar31#32bit$evar50#B11100$products#;jre|1619;;;;evar3=1.7.0_71|evar32=32bit


      REPRODUCIBILITY :
      This bug can be reproduced always.

      CUSTOMER SUBMITTED WORKAROUND :
      Installing as local/domain administrator.

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              • Assignee:
                miroslawzn Miroslaw Niemiec (Inactive)
                Reporter:
                webbuggrp Webbug Group
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                Dates

                • Created:
                  Updated:
                  Resolved: