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  1. JDK
  2. JDK-8136438

Problem Installing jre-8u60-windows-i586.exe on Win x64 as System user

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: P3
    • Resolution: Duplicate
    • Affects Version/s: 8u60
    • Fix Version/s: None
    • Component/s: install
    • Subcomponent:
    • Introduced In Version:
    • CPU:
      x86_64
    • OS:
      windows_7

      Description

      FULL PRODUCT VERSION :
      It doesn't install; not sure how this is relevant.
      jre-8u60-windows-i586.exe

      ADDITIONAL OS VERSION INFORMATION :
      Microsoft Windows [Version 6.1.7601]
      Microsoft Windows [Version 6.3.9600]

      EXTRA RELEVANT SYSTEM CONFIGURATION :
      Fails on multiple Test VMS, Dell Latitudes (5+ year span of hardware), Dell Optiplexes (5+ year span of hardware), and various other types of hardware.

      A DESCRIPTION OF THE PROBLEM :
      When in installing with as the System Account with the following command:
      jre-8u60-windows-i586.exe /s /L "C:\Windows\Logs\jre-8u60-windows-i586.exe.log"

      I get the following; relevant output in the log:
      ```log
      MSI (s) (90:DC) [12:35:58:674]: Running installation inside multi-package transaction C:\WINDOWS\system32\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_60\jre1.8.0_60.msi
      MSI (s) (90:DC) [12:35:58:674]: Grabbed execution mutex.
      MSI (s) (90:50) [12:35:58:676]: Resetting cached policy values
      MSI (s) (90:50) [12:35:58:677]: Machine policy value 'Debug' is 0
      MSI (s) (90:50) [12:35:58:677]: ******* RunEngine:
                 ******* Product: C:\WINDOWS\system32\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_60\jre1.8.0_60.msi
                 ******* Action:
                 ******* CommandLine: **********
      MSI (s) (90:50) [12:35:58:678]: Note: 1: 2203 2: C:\WINDOWS\system32\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_60\jre1.8.0_60.msi 3: -2147287037
      ```

      I've tried running via a 32-bit and a 64-bit process. There are never any files in the following paths:
      C:\WINDOWS\system32\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_60\
      C:\WINDOWS\syswow64\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_60\
      C:\WINDOWS\sysnative\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_60\

      REGRESSION. Last worked in version 8u51

      ADDITIONAL REGRESSION INFORMATION:
      It doesn't install; not sure how this is relevant.
      jre-8u60-windows-i586.exe

      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      From a Windows 7 x64 or 8 x64 OS.

      Download PSTools: https://technet.microsoft.com/en-us/sysinternals/bb896649.aspx

      Open an elevated (as Admin) Command Prompt.

      Execute: PsExec.exe -i -s powershell.exe

      In the new Window that opens, execute the following:
      jre-8u60-windows-i586.exe /s /L "C:\Windows\Logs\jre-8u60-windows-i586.exe.log"

      Look at the log file ...

      EXPECTED VERSUS ACTUAL BEHAVIOR :
      EXPECTED -
      I expect Java 8u60 x86 to be installed.
      ACTUAL -
      Java 8u60 x86 is not installed.

      ERROR MESSAGES/STACK TRACES THAT OCCUR :
      === Verbose logging started: 9/9/2015 12:35:58 Build type: SHIP UNICODE 5.00.9600.00 Calling process: C:\WINDOWS\ccmcache\11\jre-8u60-windows-i586.exe ===
      MSI (c) (A8:B8) [12:35:58:645]: Resetting cached policy values
      MSI (c) (A8:B8) [12:35:58:645]: Machine policy value 'Debug' is 0
      MSI (c) (A8:B8) [12:35:58:645]: ******* RunEngine:
                 ******* Product: C:\WINDOWS\system32\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_60\jre1.8.0_60.msi
                 ******* Action:
                 ******* CommandLine: **********
      MSI (c) (A8:B8) [12:35:58:648]: Client-side and UI is none or basic: Running entire install on the server.
      MSI (c) (A8:B8) [12:35:58:648]: Grabbed execution mutex.
      MSI (c) (A8:B8) [12:35:58:660]: Cloaking enabled.
      MSI (c) (A8:B8) [12:35:58:660]: Attempting to enable all disabled privileges before calling Install on Server
      MSI (c) (A8:B8) [12:35:58:664]: Incrementing counter to disable shutdown. Counter after increment: 0
      MSI (s) (90:DC) [12:35:58:674]: Running installation inside multi-package transaction C:\WINDOWS\system32\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_60\jre1.8.0_60.msi
      MSI (s) (90:DC) [12:35:58:674]: Grabbed execution mutex.
      MSI (s) (90:50) [12:35:58:676]: Resetting cached policy values
      MSI (s) (90:50) [12:35:58:677]: Machine policy value 'Debug' is 0
      MSI (s) (90:50) [12:35:58:677]: ******* RunEngine:
                 ******* Product: C:\WINDOWS\system32\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_60\jre1.8.0_60.msi
                 ******* Action:
                 ******* CommandLine: **********
      MSI (s) (90:50) [12:35:58:678]: Note: 1: 2203 2: C:\WINDOWS\system32\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_60\jre1.8.0_60.msi 3: -2147287037
      MSI (s) (90:50) [12:35:58:678]: MainEngineThread is returning 3
      MSI (s) (90:DC) [12:35:58:681]: User policy value 'DisableRollback' is 0
      MSI (s) (90:DC) [12:35:58:681]: Machine policy value 'DisableRollback' is 0
      MSI (s) (90:DC) [12:35:58:681]: Incrementing counter to disable shutdown. Counter after increment: 0
      MSI (s) (90:DC) [12:35:58:681]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
      MSI (s) (90:DC) [12:35:58:682]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
      MSI (s) (90:DC) [12:35:58:682]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
      MSI (c) (A8:B8) [12:35:58:684]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
      MSI (c) (A8:B8) [12:35:58:685]: MainEngineThread is returning 3
      === Verbose logging stopped: 9/9/2015 12:35:58 ===

      REPRODUCIBILITY :
      This bug can be reproduced always.

      ---------- BEGIN SOURCE ----------
      https://javadl.sun.com/webapps/download/AutoDL?BundleId=107943
      ---------- END SOURCE ----------

      CUSTOMER SUBMITTED WORKAROUND :
      I haven't found one, but I have tried extensively.

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              Assignee:
              pardesha Pardeep Sharma
              Reporter:
              webbuggrp Webbug Group
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                Updated:
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