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  1. JDK
  2. JDK-8148167

jdk 8u71 fails to install with no error message

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    Details

    • Subcomponent:
    • Introduced In Version:
    • Resolved In Build:
      b116
    • CPU:
      x86_64
    • OS:
      windows_7
    • Verification:
      Verified

      Backports

        Description

        FULL PRODUCT VERSION :
        installing jdk-8u71-windows-x64

        >java -version
        java version "1.8.0_51"
        Java(TM) SE Runtime Environment (build 1.8.0_51-b16)
        Java HotSpot(TM) 64-Bit Server VM (build 25.51-b03, mixed mode)

        ADDITIONAL OS VERSION INFORMATION :
        Windows 7 Professional, 64 bit

        EXTRA RELEVANT SYSTEM CONFIGURATION :
        Location: Israel, Language: Hebrew

        The following java versions are installed:
        jdk1.7.0_79
        jdk1.8.0_51
        jre1.8.0_51
        jre7

        A DESCRIPTION OF THE PROBLEM :
        jdk 8u71 fails to install with no error message. Bug JDK-8139408 still applies, although it refers to JDK-8139406 which is marked as resolved..

        REGRESSION. Last worked in version 8u60

        ADDITIONAL REGRESSION INFORMATION:
        installing jdk-8u71-windows-x64

        >java -version
        java version "1.8.0_51"

        STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
        Click on jdk-8u71-windows-x64.exe

        EXPECTED VERSUS ACTUAL BEHAVIOR :
        EXPECTED -
        Successfull installation
        ACTUAL -
        Nothing happens.

        ERROR MESSAGES/STACK TRACES THAT OCCUR :
        jussched.log:

        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), Locales.cpp:317 (Locale::preferredLanguages)]
        INFO: PreferredUILanguages: Vista+
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), InstallConfigData.cpp:160 (InstallConfigData::InstallConfigData)]
        TRACE: Entering InstallConfigData::InstallConfigData
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), InstallConfigData.cpp:217 (InstallConfigData::InitConfig)]
        INFO: Default config settings are:
        INSTALL_SILENT=Disable
        STATIC=Disable
        AUTO_UPDATE=Enable
        WEB_ANALYTICS=Enable
        EULA=Disable
        SPONSORS=Enable
        OEMUPDATE=Disable

        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), InstallConfigData.cpp:0 (InstallConfigData::InstallConfigData)]
        TRACE: Exiting InstallConfigData::InstallConfigData (entered at InstallConfigData.cpp:160)
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), AllUtils.cpp:121 (logit)]
        INFO: -->Loading Important args...
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), InstallConfigData.cpp:493 (InstallConfigData::ImportArgsConfigSettings)]
        TRACE: Entering InstallConfigData::ImportArgsConfigSettings
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), AllUtils.cpp:121 (logit)]
        INFO: ...Importing command line arguments
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), InstallConfigData.cpp:0 (InstallConfigData::ImportArgsConfigSettings)]
        TRACE: Exiting InstallConfigData::ImportArgsConfigSettings (entered at InstallConfigData.cpp:493)
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), AllUtils.cpp:121 (logit)]
        INFO: |------Important args config (TMP)--------|

        INSTALL_SILENT = Disable
        STATIC = Disable
        AUTO_UPDATE = Enable
        SPONSORS = Enable
        WEB_ANALYTICS = Enable
        EULA = Disable
        OEMUPDATE = Disable
        |-------------------------------------|

        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), AllUtils.cpp:121 (logit)]
        INFO: -->Loading Config...
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), AllUtils.cpp:121 (logit)]
        INFO: ...Importing runtime configuration file...
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), AllUtils.cpp:125 (logit)]
        INFO: Runtime config file path is C:\ProgramData\Oracle\Java\java.settings.cfg
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), InstallConfigData.cpp:493 (InstallConfigData::ImportArgsConfigSettings)]
        TRACE: Entering InstallConfigData::ImportArgsConfigSettings
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), AllUtils.cpp:121 (logit)]
        INFO: ...Importing command line arguments
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), InstallConfigData.cpp:0 (InstallConfigData::ImportArgsConfigSettings)]
        TRACE: Exiting InstallConfigData::ImportArgsConfigSettings (entered at InstallConfigData.cpp:493)
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), InstallConfigData.cpp:603 (InstallConfigData::CheckParams)]
        TRACE: Entering InstallConfigData::CheckParams
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), InstallConfigData.cpp:0 (InstallConfigData::CheckParams)]
        TRACE: Exiting InstallConfigData::CheckParams (entered at InstallConfigData.cpp:603)
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), AllUtils.cpp:121 (logit)]
        INFO: -->Saving backup...
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), AllUtils.cpp:121 (logit)]
        INFO: ...Importing runtime configuration file...
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), AllUtils.cpp:125 (logit)]
        INFO: Runtime config file path is C:\ProgramData\Oracle\Java\java.settings.cfg
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), AllUtils.cpp:121 (logit)]
        INFO: |------Config to backup--------|

        |-------------------------------------|

        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), AllUtils.cpp:121 (logit)]
        INFO: -->Loading export config...
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), AllUtils.cpp:121 (logit)]
        INFO: ...Importing runtime configuration file...
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), AllUtils.cpp:125 (logit)]
        INFO: Runtime config file path is C:\ProgramData\Oracle\Java\java.settings.cfg
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), InstallConfigData.cpp:493 (InstallConfigData::ImportArgsConfigSettings)]
        TRACE: Entering InstallConfigData::ImportArgsConfigSettings
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), AllUtils.cpp:121 (logit)]
        INFO: ...Importing command line arguments
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), InstallConfigData.cpp:0 (InstallConfigData::ImportArgsConfigSettings)]
        TRACE: Exiting InstallConfigData::ImportArgsConfigSettings (entered at InstallConfigData.cpp:493)
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), InstallConfigData.cpp:603 (InstallConfigData::CheckParams)]
        TRACE: Entering InstallConfigData::CheckParams
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), InstallConfigData.cpp:0 (InstallConfigData::CheckParams)]
        TRACE: Exiting InstallConfigData::CheckParams (entered at InstallConfigData.cpp:603)
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), AllUtils.cpp:121 (logit)]
        INFO: -->Adding CMDLINE to config...
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), AllUtils.cpp:121 (logit)]
        INFO: -->Normalizing Export...
        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), AllUtils.cpp:121 (logit)]
        INFO: |------Config to export--------|

        |-------------------------------------|

        [2016/01/23 00:57:41.561, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), AllUtils.cpp:121 (logit)]
        INFO: |------!!!!Working config!!!!--------|

        INSTALL_SILENT = Disable
        STATIC = Disable
        AUTO_UPDATE = Enable
        SPONSORS = Enable
        WEB_ANALYTICS = Enable
        EULA = Disable
        OEMUPDATE = Disable
        |-------------------------------------|

        [2016/01/23 00:57:41.577, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:472 (JavaEnvironment::detect)]
        TRACE: Entering JavaEnvironment::detect
        [2016/01/23 00:57:41.577, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:489 (JavaEnvironment::detect)]
        TRACE: Installed Java detected: version=1.7.0_79; arch=64; productCode={26A24AE4-039D-4CA4-87B4-2F06417079FF}; type=0
        [2016/01/23 00:57:41.577, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:139 (`anonymous-namespace'::detectHomeDir)]
        TRACE: Find home dir of {26A24AE4-039D-4CA4-87B4-2F06417079FF} Java installation
        [2016/01/23 00:57:41.577, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:303 (`anonymous-namespace'::detectFullVersion)]
        TRACE: Detect full version of {26A24AE4-039D-4CA4-87B4-2F06417079FF} Java installation
        [2016/01/23 00:57:41.577, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:214 (`anonymous-namespace'::detectFullVersionFromMsi)]
        TRACE: detectFullVersionFromMsi({26A24AE4-039D-4CA4-87B4-2F06417079FF})
        [2016/01/23 00:57:41.592, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:327 (`anonymous-namespace'::detectJreMode)]
        TRACE: Detect mode of {26A24AE4-039D-4CA4-87B4-2F06417079FF} Java installation
        [2016/01/23 00:57:41.592, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:451 (`anonymous-namespace'::getInstalledJava)]
        TRACE: InstalledJava(1.7.0_79-b15|1.7.0_79-b15|JRE|64bit|C:\Program Files\Java\jre7|{26A24AE4-039D-4CA4-87B4-2F06417079FF}|10)
        [2016/01/23 00:57:41.592, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:489 (JavaEnvironment::detect)]
        TRACE: Installed Java detected: version=1.8.0_51; arch=64; productCode={26A24AE4-039D-4CA4-87B4-2F86418051F0}; type=0
        [2016/01/23 00:57:41.592, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:139 (`anonymous-namespace'::detectHomeDir)]
        TRACE: Find home dir of {26A24AE4-039D-4CA4-87B4-2F86418051F0} Java installation
        [2016/01/23 00:57:41.592, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:153 (`anonymous-namespace'::detectHomeDir)]
        WARNING: Unexpected empty value of [InstallLocation] product property of {26A24AE4-039D-4CA4-87B4-2F86418051F0} Java installation. Fall back to heuristic home directory detection.
        [2016/01/23 00:57:41.592, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:161 (`anonymous-namespace'::detectHomeDir)]
        TRACE: Try home directory from [ProductIcon] product property of {26A24AE4-039D-4CA4-87B4-2F86418051F0} Java installation.
        [2016/01/23 00:57:41.592, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:171 (`anonymous-namespace'::detectHomeDir)]
        TRACE: Try home directory from [DisplayIcon] registry value of {26A24AE4-039D-4CA4-87B4-2F86418051F0} Java installation.
        [2016/01/23 00:57:41.592, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:303 (`anonymous-namespace'::detectFullVersion)]
        TRACE: Detect full version of {26A24AE4-039D-4CA4-87B4-2F86418051F0} Java installation
        [2016/01/23 00:57:41.592, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:214 (`anonymous-namespace'::detectFullVersionFromMsi)]
        TRACE: detectFullVersionFromMsi({26A24AE4-039D-4CA4-87B4-2F86418051F0})
        [2016/01/23 00:57:41.592, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:327 (`anonymous-namespace'::detectJreMode)]
        TRACE: Detect mode of {26A24AE4-039D-4CA4-87B4-2F86418051F0} Java installation
        [2016/01/23 00:57:41.592, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:451 (`anonymous-namespace'::getInstalledJava)]
        TRACE: InstalledJava(1.8.0_51-b16|1.8.0_51-b16|JRE|64bit|C:\Program Files\Java\jre1.8.0_51|{26A24AE4-039D-4CA4-87B4-2F86418051F0}|10)
        [2016/01/23 00:57:41.592, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:489 (JavaEnvironment::detect)]
        TRACE: Installed Java detected: version=1.7.0; arch=64; productCode={64A3A4F4-B792-11D6-A78A-00B0D0170790}; type=1
        [2016/01/23 00:57:41.592, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:139 (`anonymous-namespace'::detectHomeDir)]
        TRACE: Find home dir of {64A3A4F4-B792-11D6-A78A-00B0D0170790} Java installation
        [2016/01/23 00:57:41.592, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:303 (`anonymous-namespace'::detectFullVersion)]
        TRACE: Detect full version of {64A3A4F4-B792-11D6-A78A-00B0D0170790} Java installation
        [2016/01/23 00:57:41.592, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:214 (`anonymous-namespace'::detectFullVersionFromMsi)]
        TRACE: detectFullVersionFromMsi({64A3A4F4-B792-11D6-A78A-00B0D0170790})
        [2016/01/23 00:57:41.608, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), MsiUtils.cpp:308 (msi::`anonymous-namespace'::makeMessage)]
        ERROR: Exception with message 'Resources.cpp(66) at Resource::getPtr(): cannot find resource (name='#259', type='#6'). System error [1814](system error 1814 (The specified resource name cannot be found in the image file))' caught
        [2016/01/23 00:57:41.608, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:89 (`anonymous-namespace'::getMsiProperty)]
        ERROR: Exception with message 'MsiUtils.cpp(268) at msi::Database::getProperty(): MsiViewFetch(C:\Windows\Installer\3103df.msi, SELECT Value FROM Property WHERE Property = 'FullVersion') failed. MSI error [259]' caught
        [2016/01/23 00:57:41.608, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:451 (`anonymous-namespace'::getInstalledJava)]
        TRACE: InstalledJava(1.7.0_79|1.7.0_79|JDK|64bit|C:\Program Files\Java\jdk1.7.0_79|{64A3A4F4-B792-11D6-A78A-00B0D0170790}|-10)
        [2016/01/23 00:57:41.608, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:489 (JavaEnvironment::detect)]
        TRACE: Installed Java detected: version=1.8.0; arch=64; productCode={64A3A4F4-B792-11D6-A78A-00B0D0180510}; type=1
        [2016/01/23 00:57:41.608, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:139 (`anonymous-namespace'::detectHomeDir)]
        TRACE: Find home dir of {64A3A4F4-B792-11D6-A78A-00B0D0180510} Java installation
        [2016/01/23 00:57:41.608, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:303 (`anonymous-namespace'::detectFullVersion)]
        TRACE: Detect full version of {64A3A4F4-B792-11D6-A78A-00B0D0180510} Java installation
        [2016/01/23 00:57:41.608, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:214 (`anonymous-namespace'::detectFullVersionFromMsi)]
        TRACE: detectFullVersionFromMsi({64A3A4F4-B792-11D6-A78A-00B0D0180510})
        [2016/01/23 00:57:41.608, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), MsiUtils.cpp:308 (msi::`anonymous-namespace'::makeMessage)]
        ERROR: Exception with message 'Resources.cpp(66) at Resource::getPtr(): cannot find resource (name='#259', type='#6'). System error [1814](system error 1814 (The specified resource name cannot be found in the image file))' caught
        [2016/01/23 00:57:41.608, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:89 (`anonymous-namespace'::getMsiProperty)]
        ERROR: Exception with message 'MsiUtils.cpp(268) at msi::Database::getProperty(): MsiViewFetch(C:\Windows\Installer\219eb2.msi, SELECT Value FROM Property WHERE Property = 'FullVersion') failed. MSI error [259]' caught
        [2016/01/23 00:57:41.608, jdk-8u71-windows-x64.exe (PID: 18144, TID: 17440), JavaEnvironment.cpp:451 (`anonymous-namespace'::getInstalledJava)]
        TRACE: InstalledJava(1.8.0_51|1.8.0_51|JDK|64bit|C:\Program Files\Java\jdk1.8.0_51|{64A3A4F4-B792-11D6-A78A-00B0D0180510}|-10)


        REPRODUCIBILITY :
        This bug can be reproduced always.

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                • Assignee:
                  ynovozhi Yulia Novozhilova (Inactive)
                  Reporter:
                  webbuggrp Webbug Group
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                  • Created:
                    Updated:
                    Resolved: