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  1. JDK
  2. JDK-8155935

running AU's jre-8u91-windows-au.exe results in an APPCRASH

    Details

    • Subcomponent:
    • CPU:
      x86_64
    • OS:
      windows_7

      Description

      FULL PRODUCT VERSION :
      Application Name: jre-8u91-windows-au.exe
      Application Version: 8.0.910.14


      ADDITIONAL OS VERSION INFORMATION :
      Windows 6.1.7601.19018
      which is Windows 7 - 64 bit


      EXTRA RELEVANT SYSTEM CONFIGURATION :
      Currently have Java 8 update 77
      Other installs of other software has been successful with no errors.


      A DESCRIPTION OF THE PROBLEM :
      Every time I allow Java 8 update 77 to update, it APPCRASH's. After it downloads jre-8u91-windows-au.exe and it runs, it APPCRASH's. I will not spend any more time on this. I will wait until you release a later version than 8 update 91.

      I am not a programmer but I will give you the APPCRASH text Windows 7-64 gives me:
      Problem signature:
        Problem Event Name: APPCRASH
        Application Name: jre-8u91-windows-au.exe
        Application Version: 8.0.910.14
        Application Timestamp: 56fe45c7
        Fault Module Name: StackHash_138f
        Fault Module Version: 6.1.7601.19018
        Fault Module Timestamp: 5609fe30
        Exception Code: c0000374
        Exception Offset: 000ced0b
        OS Version: 6.1.7601.2.1.0.256.48
        Locale ID: 1033
        Additional Information 1: 138f
        Additional Information 2: 138f710b61975bc869e86b2317e53e7a
        Additional Information 3: df8c
        Additional Information 4: df8cd74eb7ef447590439e41caced108

      Read our privacy statement online:
        http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

      If the online privacy statement is not available, please read our privacy statement offline:
        C:\Windows\system32\en-US\erofflps.txt


      REGRESSION. Last worked in version 8u77

      ADDITIONAL REGRESSION INFORMATION:
      Java 8 update 77
      1.8.0_77-b03

      is currently working now. Java 8 update 91 will not install at all. I will not spend any more time on this. I will wait until you release a later version than 8 update 91.


      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      Every time I allow Java 8 update 77 to update, it APPCRASH's. After it downloads jre-8u91-windows-au.exe and it runs, it APPCRASH's. I will not spend any more time on this. I will wait until you release a later version than 8 update 91.


      EXPECTED VERSUS ACTUAL BEHAVIOR :
      EXPECTED -
      I was expecting Java 8 to update to 91.

      ACTUAL -
      Problem signature:
        Problem Event Name: APPCRASH
        Application Name: jre-8u91-windows-au.exe
        Application Version: 8.0.910.14
        Application Timestamp: 56fe45c7
        Fault Module Name: StackHash_138f
        Fault Module Version: 6.1.7601.19018
        Fault Module Timestamp: 5609fe30
        Exception Code: c0000374
        Exception Offset: 000ced0b
        OS Version: 6.1.7601.2.1.0.256.48
        Locale ID: 1033
        Additional Information 1: 138f
        Additional Information 2: 138f710b61975bc869e86b2317e53e7a
        Additional Information 3: df8c
        Additional Information 4: df8cd74eb7ef447590439e41caced108

      Read our privacy statement online:
        http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

      If the online privacy statement is not available, please read our privacy statement offline:
        C:\Windows\system32\en-US\erofflps.txt


      ERROR MESSAGES/STACK TRACES THAT OCCUR :
      Problem signature:
        Problem Event Name: APPCRASH
        Application Name: jre-8u91-windows-au.exe
        Application Version: 8.0.910.14
        Application Timestamp: 56fe45c7
        Fault Module Name: StackHash_138f
        Fault Module Version: 6.1.7601.19018
        Fault Module Timestamp: 5609fe30
        Exception Code: c0000374
        Exception Offset: 000ced0b
        OS Version: 6.1.7601.2.1.0.256.48
        Locale ID: 1033
        Additional Information 1: 138f
        Additional Information 2: 138f710b61975bc869e86b2317e53e7a
        Additional Information 3: df8c
        Additional Information 4: df8cd74eb7ef447590439e41caced108

      Read our privacy statement online:
        http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

      If the online privacy statement is not available, please read our privacy statement offline:
        C:\Windows\system32\en-US\erofflps.txt


      REPRODUCIBILITY :
      This bug can be reproduced always.

      ---------- BEGIN SOURCE ----------
      No Java SOURCE CODE.

      ---------- END SOURCE ----------

      CUSTOMER SUBMITTED WORKAROUND :
      None


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              • Assignee:
                Unassigned
                Reporter:
                webbuggrp Webbug Group
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                • Created:
                  Updated:
                  Resolved: