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  1. JDK
  2. JDK-8162522

64-bit Java Plug-in Helper is Incompatible in IE 11

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    Details

    • Subcomponent:
    • CPU:
      x86_64
    • OS:
      windows_7

      Description

      On a clean 64-bit Windows 7 system, install 64-bit JRE 8u101 b13.

      Now, to allow 64-bit IE11 to operate normal running of processes for 64-bit or 32-bit tabs, verify these settings - Click OK.
      1. Control Panel> System and Security - Action Center - Change User Account Control Settings => Verify or move the slider to Always notify.
      2. Internet Options> Security, verify that Protected Mode is enabled.
      3. Internet Options> Advanced> verify that enable Enhanced Protected Mode is checked.

      Open browser session in Internet Explorer. This will pop up a bottom bar confirming that
      "Several add-ons aren't compatible with Internet Explorer's Enhanced security features and have been disabled. Click on "View add-ons".
      or
      Go to, Settings -> Manage add-ons
      Under currently loaded add-ons, notice that Java(tm) Plug-In SSV Helper and Java(tm) Plug-in 2 SSV Helper (64-bit architecture) is rendered as Incompatible.
      (See attached screenshot)
      To confirm run "Verify Java Version" applet which will fail/crash:
      https://www.java.com/en/download/installed.jsp

      Additional Information:
      IE version: IE 11.0.9600.18349
      Update Versions: 11.0.32-bit

        Attachments

        1. 64-bit-results.png
          173 kB
          Pardeep Sharma
        2. Java64bit-incompatible-IE11.png
          55 kB
          Pardeep Sharma
        3. screenshot-1.png
          16 kB
          Pardeep Sharma

          Activity

            People

            Assignee:
            almatvee Alexander Matveev
            Reporter:
            pardesha Pardeep Sharma
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              Dates

              Created:
              Updated:
              Resolved: