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  1. JDK
  2. JDK-8173625

JRE 8u121 fails to install with blank dialog box (username with character #)

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    Details

    • Subcomponent:
    • Introduced In Version:
    • Resolved In Build:
      b23
    • CPU:
      x86_64
    • OS:
      windows
    • Verification:
      Verified

      Backports

        Description

        JRE 8u20 and above installation fails to complete successfully with blank dialog box.

        Steps to reproduce:
        1. In Windows 10 (64-bit), create a user name with special characters, e.g., abc#
        2. Download JRE 8u121 (32-bit) offline
        3. Run the installer.
        4. Installer appears with empty dialog box in one system and a complete blank dialog box in another system. (See attached screenshots).
        5. Installation was successful with imaginary click on one system, while in another no further action generated due to completely blank dialogs.

        Expected:
        Installer should have visible dialogs to proceed with successful installation

        Actual:
        Installer failed to draw regular dialog box with instructions, thus disabling user to proceed with further steps.

        This is a regression starting with 8u20.

        Overall results:
        8: OK
        8u5: OK
        8u11: OK
        8u20: FAIL
        8u25: FAIL
        8u31: FAIL
        8u45: FAIL
        8u65: FAIL
        8u101: FAIL
        8u112: FAIL
        8u121: FAIL
        8u131 b04: FAIL
        9 ea b154: OK

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                Assignee:
                billyh William Harnois
                Reporter:
                pardesha Pardeep Sharma
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                  Dates

                  Created:
                  Updated:
                  Resolved: