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  1. JDK
  2. JDK-8202316

JDK8 installer exits with code 0xC0000005 on Windows 10

    Details

    • Subcomponent:
    • CPU:
      x86_64
    • OS:
      windows_10

      Description

      ADDITIONAL SYSTEM INFORMATION :
      Windows 10 Home 1709 16299.402

      A DESCRIPTION OF THE PROBLEM :
      Running JDK8 installers on my Windows 10 always exits with code 0xC0000005.
      This happened when I tried to upgrade my JDK from 162 to 172, then I unintalled the 8u162 installation and tried to install 8u172 again, but it always fails with the same exit code.
      JDK10 installer works well at the same time.

      REGRESSION : Last worked in version 8u162

      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      1. Download JDK 8u172 installer from java.oracle.com
      2. Checksums match
      3. Run the installer

      EXPECTED VERSUS ACTUAL BEHAVIOR :
      EXPECTED -
      Installation window appears and allows me to install JDK 8u172 successfully.
      ACTUAL -
      Installation window doesn't appear.
      Windows generates a .dmp file shows the installer exited with code 0xC0000005.

      ---------- BEGIN SOURCE ----------
      None.
      ---------- END SOURCE ----------

      CUSTOMER SUBMITTED WORKAROUND :
      Reset and reinstall my windows, but I don't think it's good idea.

      FREQUENCY : always


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            • Assignee:
              billyh William Harnois
              Reporter:
              webbuggrp Webbug Group
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              Dates

              • Created:
                Updated:
                Resolved: