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    • Subcomponent:
    • CPU:
      x86_64
    • OS:
      windows_10

      Description

      A DESCRIPTION OF THE PROBLEM :
      When trying to install JRE 8u171 I got the infamous error 1603 message.

      I was able to fix it so feel free to close this, I just wanted to provide some info in hopes you can resolve it permanently for others in the future. I used JavaRA and it removed two registry keys and then the install went off without a hitch.

      JavaRA log file pasted below:
      ------------------------------

      User initialised redundant data purge.
      ......................

      Removed registry subkey tree: Browser Helper Objects
      Exception encountered in module [JavaRa]
      Message: Cannot delete a subkey tree because the subkey does not exist.
         at Microsoft.Win32.RegistryKey.DeleteSubKeyTreeInternal(String subkey)
         at Microsoft.Win32.RegistryKey.DeleteSubKeyTree(String subkey)
         at JavaRa.routines_registry.delete_key(String key)

      Removed registry subkey tree: JavaSoft
      Removal routine completed successfully. 2 items have been deleted.


      FREQUENCY : always


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            • Assignee:
              asemenyuk Alexey Semenyuk
              Reporter:
              webbuggrp Webbug Group
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                Updated:
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