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  1. JDK
  2. JDK-8217224

JVM crash at fontmanager.dll with 7u21

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    Details

    • Subcomponent:
      2d
    • CPU:
      x86_64
    • OS:
      windows_8

      Description

      ADDITIONAL SYSTEM INFORMATION :
      # JRE version: 7.0_21-b11
      # Java VM: Java HotSpot(TM) 64-Bit Server VM (23.21-b01 mixed mode windows-amd64 compressed oops)
      # Problematic frame:
      # C [fontmanager.dll+0x12404] Java_sun_font_FileFontStrike__1getGlyphImageFromWindows+0xe838

      A DESCRIPTION OF THE PROBLEM :
      Failed to dump core, crashes programme after 5/10 minutes of using the programme. Produces Java bug/crash diagnostics after the crash, in the form of a note pad document. The more the programme crashes the more these documents are created.

      ERROR MESSAGES/STACK TRACES THAT OCCUR :
      EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000064aa2404, pid=3352, tid=10136
      # Failed to write core dump. Minidumps are not enabled by default on client versions of Windows

      REGRESSION : Last worked in version 13

      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      Not applicable as company uses personal system program, which also uses Java run time.

      ACTUAL -
      Not applicable.

      ---------- BEGIN SOURCE ----------
      [fontmanager.dll+0x12404] Java_sun_font_FileFontStrike__1getGlyphImageFromWindows+0xe838
      ---------- END SOURCE ----------

      CUSTOMER SUBMITTED WORKAROUND :
      Not applicable.

      FREQUENCY : often


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            • Assignee:
              pardesha Pardeep Sharma
              Reporter:
              webbuggrp Webbug Group
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              Dates

              • Created:
                Updated:
                Resolved: