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  1. JDK
  2. JDK-8259908

Java update fails to install with no error messages

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      Description

      A DESCRIPTION OF THE PROBLEM :
      Trying to update Java 8 Update 261 to 271 from the Java control panel. Clicking on "Update now", bring up Java Update Available. Clicking on Update bring up the Install windows. Clicking on the Update button, the window closes and Java does not update. I can see in the task manager jre-8u271-windows-au.exe is running, but does not install. jre-8u271-windows-au.exe will stay there until you end task. I have left jre-8u271-windows-au.exe running for more then 24 hours without any upgrade.

      REGRESSION : Last worked in version 8

      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      See descriptions

      EXPECTED VERSUS ACTUAL BEHAVIOR :
      EXPECTED -
      Java get's updated
      ACTUAL -
      Java does not update

      CUSTOMER SUBMITTED WORKAROUND :
      Download the latest offline installer

      FREQUENCY : always


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            • Assignee:
              pardesha Pardeep Sharma
              Reporter:
              webbuggrp Webbug Group
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              Dates

              • Created:
                Updated:
                Resolved: