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  1. JDK
  2. JDK-8270518

JRE/JDK won't install with non-ASCII username

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    Details

    • Subcomponent:
    • Understanding:
      Cause Known
    • CPU:
      x86_64
    • OS:
      windows_10

      Description

      A DESCRIPTION OF THE PROBLEM :
      I've tried installing various versions of JRE and JDK and they all failed without error message.
      Then I created a user with ASCII username and the installer worked properly.
      My normal username is in Russian.

      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      run JRE installer with Russian username in windows (path to user directory must be partially in non-ASCII)

      EXPECTED VERSUS ACTUAL BEHAVIOR :
      EXPECTED -
      JRE will be installed
      ACTUAL -
      I'm asked for elevation permission and then nothing happens

      CUSTOMER SUBMITTED WORKAROUND :
      install JRE from user with ASCII username

      FREQUENCY : always


        Attachments

        1. JavaDeployReg.log
          21 kB
        2. JDK16.0.1_Result.PNG
          JDK16.0.1_Result.PNG
          28 kB
        3. jusched.log
          133 kB
        4. jusched02.log
          467 kB
        5. snapshot_dialog.png
          snapshot_dialog.png
          49 kB

          Activity

            People

            Assignee:
            billyh William Harnois
            Reporter:
            webbuggrp Webbug Group
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              Dates

              Created:
              Updated: