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  1. JDK
  2. JDK-8271129

JBoss Crashing with Problematic frame: V [jvm.dll+0x69dc0]

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    • CPU:
      generic
    • OS:
      generic

      Description

      ADDITIONAL SYSTEM INFORMATION :
      Windows
      Java RunTime: build 1.8.0_172-b11

      A DESCRIPTION OF THE PROBLEM :
      Customer's production environment is crashing resulting in end users not able to access the WFC product. The customer must restart Jboss for it to become available. We are getting below entry in the .MDMP file .

      A fatal error has been detected by the Java Runtime Environment:

      #

      # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005fb19dc0, pid=1068, tid=0x000000000000168

      #

      JRE version: Java(TM) SE Runtime Environment (8.0_172-b11) (build 1.8.0_172-b11)
      Java VM: Java HotSpot(TM) 64-Bit Server VM (25.172-b11 mixed mode windows-amd64 compressed oops)
      Problematic frame:
      V [jvm.dll+0x69dc0]

      ERROR MESSAGES/STACK TRACES THAT OCCUR :
      java.lang.OutOfMemoryError: GC overhead limit exceeded
      Dumping heap to java_pid1068.hprof ...
      #
      # A fatal error has been detected by the Java Runtime Environment:
      #
      # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005fb19dc0, pid=1068, tid=0x0000000000000168
      #
      # JRE version: Java(TM) SE Runtime Environment (8.0_172-b11) (build 1.8.0_172-b11)
      # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.172-b11 mixed mode windows-amd64 compressed oops)
      # Problematic frame:
      # V [jvm.dll+0x69dc0]
      #
      # Core dump written. Default location: D:\Kronos\wfc\bin\hs_err_pid1068.mdmp
      #
      # An error report file with more information is saved as:
      # D:\Kronos\wfc\bin\hs_err_pid1068.log
      #
      # If you would like to submit a bug report, please visit:
      # http://bugreport.java.com/bugreport/crash.jsp
      #
      Success loading RASAPI32.DLL

      Success loading all required interfaces of RASAPI32.DLL


      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      While running WFC product, in mid at any time Jboss crashes with JVM.dll error


      CUSTOMER SUBMITTED WORKAROUND :
      Restart Jboss

      FREQUENCY : often


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            Assignee:
            sswsharm swati sharma
            Reporter:
            webbuggrp Webbug Group
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              Created:
              Updated:
              Resolved: